JoVi Nails in Rockford, IL

I was in Rockford for a family funeral and I wanted my nails to look nice. The gal that did my toe nails did a good job except first they came over with gel nails and I hadn't said I wanted gel nails for my pedicure. I had been looking at the bottles of polish and told them I wanted the dip for my manicure and they whisked me back to the chair and handed me a couple of the nail sample rings. I wondered how they could have all their polishes on a ring but I thought it was nice. I knew I'd pick from a ring for my manicure. When the lady started to do my toe nails she got the heat unit out and that's when I realized she wasn't going to do a standard polish. When we got it straightened out I didn't want a gel, one of the other employees went up and picked out a color for me which I was happy with. Then the owner did my manicure. She did some things I had never had done before and I wasn't real comfortable with. She used the small drill to even out the surface of my nail, take off anything along the sides of the nail, trim the cuticle at the back of the nail. I had never had my nails done like this before. She was also very positive about the color, that it would be a lighter shade in the sun, and a darker shade inside. It really hasn't changed. I had this done last Thursday, May 25, 2023, and the polish is already chipping off - a larger chip then I can cut back because it's beyond where my nail is and there's no way to patch it. When I've had my nails dipped before they have lasted 10 days to 2 weeks. With the tips this cost over $100. I'm not very satisfied and I won't go back there next time I'm in Rockford. We're leaving for a wedding next week and I'll have to get them redone before we leave.

This place is awesome. Super friendly. They do a wonderful job. I almost hate to recommend these guys. I'll never get in.

I came here and they were soooooo busy, but they still took their time on my pedicure and made me feel like a valued client. This place is great. Best pedicures in town.

This salon has gone downhill! Twice, I have recently made an appointment, and still had to wait 20-30 min before being taken to a chair for pedicure. Last night I arrived at 4:40 for my 4:45 scheduled appointment. I was taken back to a chair at 5:10, only to sit there until 5:30 before someone finally came to start my pedicure. Left without drying my nails at 6:10--1 hr 25 min for a basic pedicure (not a deluxe). Worst part was that they charge an extra $3 to cover the Covid cleaning. Yet they sat me at a station that had a used water bottle with used gum stuck to the lid--clearly had not cleaned the station. I look around and there is dust everywhere and plexiglass dividers are dirty. Watched 1 client leave after a manicure and no wiping down the station before another client sat down. Time to find a new salon.

Moved to the Rockford area a couple of years ago; found this place and was simply in love. I would come here every two weeks for a pedicure like clock work. Got deployed for 8 months came back and I immediately noticed they were under new management; the vibe About a month ago I came I for a pedicure and the guy was rude and very rough using the tools; I dismissed it and decided to give them another chance. Walked in today shortly after they opened was not greeted for several minutes. NO ONE was in the shop! Finally the lady yelled from the back of the room how can I help you? I asked for a no chip pedicure. Had to wait another 3 minutes for her to tell me to have a seat. NO ONE was in the shop. A guy came out the back stopped, looked at me (never spoke) and walked off. The service itself was subpar and the lady rushed my service; cut my nails to short and acted as if she didn't want me to be there. I will not be back! I will take my money elsewhere. Wish I could give it ZERO stars!