Janelle in Windham, ME

I needed a haircut badly due to Covid.  I was able to book an appointment to have Kayla cut my hair.  She did a fabulous job and my hair turned out great.  She was friendly and very safety conscious.   I definitely recommend and will be a regular.

Excellent hair salon. The Stylist I had today colored my hair and trimmed it. Fantastic Results. Would recommend them to anyone.

Janelle No. 5 almost ruined my wedding day. If you want an excellent hair and makeup job, then I would not recommend you to use Janelle No. 5. This business does not have professional ethics. I contacted her to do my and my bridesmaids hair and makeup for my wedding on August. This started in February when I told her how many people and time. Two months before the wedding I sent her pictures of me and one of my bridesmaids since we both are dark skinned, I wanted Janelle to know before hand.  3 weeks before the wedding, she contacted me telling that she got another wedding and that she wanted to cancelled me. I should have cancelled, but I did not. She told me that she only could do us in two hours, but that she would have helpers. On the day of the wedding, she start with my hair and the so called "makeup artist" started with one of my bridesmaids. The women doing the makeup was a fiasco, she did a horrible job. The eyeliner was thick and unproportioned in one eye and thin on the other eye. She sprayed a make base orange on one of the bridesmaids' face. My other two bridesmaids felt the need to correct and fix such terrible job. My bridesmaids used their onw makeup to fix this women's poor job. Then, she intended on me, Wow, I almost cried when I saw lines as my eyebrows (a 2-years old eyeline job), and she sprayed a foundation base that did nor match my skin at all. My wonderful bridesmaids, re-did the whole makeup. Janelle was there seeing my frustration towards her incompetent employee. She did offer herself to help nor she tried to re-do the makeup. Before we left, we noticed that all the bridesmaids' and mine curls were coming undone. We sat again. This salon suck at this seriously. It was late and it was time to pay the bill. The unprofessional Janelle charged me full price despite of everything that just happened in her presence. I paid it because I did not have time to argue. Next day, I ask her why she charged full price when her employee did a horrible job that was re-done by my bridesmaids using their onw makeup. I requested an refund for the poor and incomplete makeup job, but she refused.

Don't go!!! They think they are a high end salon but sadly not. Over priced and over-done look.  My daughter is still hysterical that over 6 inches of hair was cut when she told them all she want was a trim. And it is not even a straight trim!!! Going to have to go someplace now to even it out. And the owner didn't even apologize to her or me when I called to complain. She told me my daughter wasn't saying anything so she "thought" it was ok to keep cutting even though she had told her no more then 1 inch.