J A Nails in Chisago City, MN

They don't do anything but charge a high price. Worst pedicure ever. Won't go back. The owner also cannot handle a bad review. Maybe she should fix the problem instead of being rude to her customers.

Jenny is not welcoming . Very rude . There was not a welcoming hello, I finally said hello to her as she was dusting some thing ,she looked up and rudely said hi. I had a morning appointment with a friend and the two technicians were late they had not opened yet at 10 AM. That was not a problem for us . The problem was how unfriendly she was when I said good morning. You could just feel the tension in the air. I made a comment to my friend that she was rude and she must've got up on the wrong side of the bed. The technician Jenny looked at me and said why did you say that? I said because you seemed a bit rude you never even said hello I had to say good morning you looked up at me and said hi and kept dusting . I had a pedicure which was good except the next day one of the toes started chipping already. When she finished my full set of acrylic nails the acrylic crusted above my cuticle area she was trying to take it off with a nipper. Who does that? When she got all done I looked at my nails and they were totally crusted above the cuticle area I said do you have any oil? She rudely squirted a huge blob of Hand lotion on my hand. It was an inconvenience to her. There was so much I had to go towel it off. The crustiness was still all over my fingers above the nail. I said "what is this I've never had anything like this before"Their response was it will come off after you wash your hands a few times. I said this is never happened in all the years I've had my nails done. She's very rudely said "I said it will come off after you wash your hands a few times" So when we left and went for lunch I had to go with my fingers looking like that it was very ugly. It finally did come off after about five or six washings when I got home and scrubbing. I had a beauty salon I am very aware. About customer service. I'm also very aware if you have a bad day, but you do not take it to work with you. If you have to go to work you have to buck up and be kind. Normally I am a very good tipper. But her attitude and the unkept job she did on my nails cost her a better tip. In the last couple years with Covid I'm aware how hard it is for businesses I do not give bad reviews I usually call the manager. But I am now tired of people being rude since Covid and I'm not gonna put up with it. I'm also tired of bad service and a job that is not done well. Especially when you pay $95 for nails. Plus a tip. There are a number of nail salons within The same area I will try them. J- nails ,lost me at hello!!

This was my first time there and I won't be going back. Jenny did my nails and did a very poor job. I have been getting my nails done for over 30 years so I have a little experience. When she filed them down we agreed on the length and they ended up way shorter. I told her I like the shape they were when I came in. She didn't even come close to the same shape. I had the gel polish put on and now less than a week later my polish is coming off. I have never had that problem. I think that there prices are to high especially with the poor job she did. I will not go back to them again.

Jenny was very punctual. We had a 9 am appointment and we were sitting in the chairs at 9 am. Her place was very clean and sanitary which we appreciated. She took her time on my pedi. I was not rushed. Relaxing Environment. Very personable. I HIGHLY recommend.

I had a fill recently here for the first time. I was happy with my nails and gave a very generous tip, however the polish peeled a little over a week later. I called and a very nice lady told me she would fix them the next day. When I went in the next day a younger lady working said she knew nothing about my call and did not have time. I set up an appointment to come in the next day, the younger lady was there and treated me very disrespectful, questioning me when I had my nails done, even looking back on the video surveillance to see if I was telling the truth. It was very degrading and in front of another customer.