Illusion Unlimited Strongsville in Strongsville, OH

Devon gave me a great haircut. She listened well about my concerns about my crazy hair. It's difficult to find a hairstylist who loves to cut short hair. But she definitely wasn't afraid to dig in and cut it short. She really knows her stuff when it comes to a pixie cut. Thanks!

The stylist are great. I sat and waited an hour and a half after my appt time. I kept being reassured that the stylist was on their way. However, from what I was told later the stylist thought they had the morning off. I was also reassured several times by the owner that I would be taken care of today and not to worry about the charge. I finally got service by a different stylist who was very pleasant and fit me in. I was switched over to the original stylist when they arrived who was also very pleasant. I felt the need to tip both stylist $20 each so I expected the payment to be $40 which would have been a tip for both stylist. Not paying attention I handed over my credit card and later saw the payment was $170. I called the salon and spoke with the receptionist that took my payment and she said she would review it with the owner and call me back. I never received the call and nothing was ever credited back to my card. I didn't even have a haircut just a trim. My hair color looked okay in the salon but when I saw it in regular light it was almost white. Not very happy with the whole experience.

I have been a client for over 20 years and the service has always been exceptional, superior to any other salon. Sorina customizes each experience, tailoring her process to my hair needs. She is thorough, and always makes the most spot-on suggestions. My hair is healthy and natural looking, always a perfect 10 bc of the time and care Sorina gives me every time I come in. The products sold at IUS are of the highest quality, and by LOCAL companies. The owner, Devon, hand selects the products that are sold, and all products sold are used in the salon so you know exactly how to use them and what products are best for your individual hair needs. Sorina, the IUS staff, and the ownership are truly a Strongsville gem. Once you make IUS your hair go-to, you will never go anywhere else.

After leaving the salon on Tuesday, I have never been more in LOVE with my hair!!! Devon is by far the best, and I will definitely be back!

This salon is excellent! I have been coming here for color(highlights), cut, style and even had my makeup done. Everyone is so kind , from the time you call and make an appointment to when you get you service done. I have gone to Devon, Marilee , Alison, and Sorina. Lately , I have been going to Christopher. He is amazing with my color and he gives me a hair treatment that leaves my hair so healthy and shiny. I highly recommend this salon! There is not a bad stylist at IUS...take your pick.