I Nails & Spa in Madison, WI

FRIENDS, SKIP THIS NAIL SALON AT ALL COSTS!!!! If I could give this establishment zero stars, I would. As someone who rarely reviews businesses, trust me when I say that I truly feel the need to share that, in my experience, this salon preys on making your nails brittle, over-charging and then not distributing refunds when SEVERE chipping happens almost immediately. STORY TIME: I received a "dip manicure" from the female nail technician, Anna, and after a little under two days, THIS is what happened (she only did a few thin dips of the powder and then cured it like a gel manicure). So I decided to take time out of my work day to reluctantly go back to the nail salon to request a refund. When I arrived to show the manager on site, which was the male technician, I know he racially profiled me by BASELESSLY and loudly accused me of "partying too hard and breaking a nail" in front of customers. And then he told me that the owner is the "only one who can issue refunds" and wouldn't give me any contact to get a hold of her (of course). So he rudely told me to come back later to get them redone. However, when I begrudgingly came back in to get them redone, he postponed me and said Monday would work best for him to redo my nails. I told him that I can make 10am on Monday work for me. He agreed and rudely waved me away. Come Monday, instead of him honoring the day that HE chose and the time we BOTH agreed upon, he wasted my time by scheduling all of these other nail appointments then, too, and told me to come back SEVEN hours later. A complete disregard for the time I had set aside. After a second postponing I knew he had no intention of redoing my nails. And, frankly, I hated having to come back to INails in the first place to get them redone since, again, they don't distribute refunds, but MOSTLY because the male technician in the shop was skeezy, inappropriate and rude. How? Well, when my friend and I first visited, he wouldn't stop licking and biting his lips in a gross, suggestive manner, all while mentioning how he flirts with clients and says inappropriate things in front of his wife (Anna) because she "doesn't understand English" (!!!!!). I can't make this stuff up - HE LITERALLY SAID THIS IN FRONT OF HER. We at first, nervously laughed it off and kept TRYING move on, but it was just nonstop from this dude. He only decided to stop when white clients came into the shop... God, such gross, icky behavior. If I never have to see this man again, and save some other women from an experience like this, I'll feel accomplished. P.s. I feel the need to mention that if you look at the reviews you're gonna notice photos that depict a decent acrylic nail set, HOWEVER rewarding inappropriate, skeezy men who have a complete lack of integrity is something we can choose to avoid when it comes to getting our nails done, ladies. I would highly suggest a different nail salon called: Dream Nails in Sun Prairie.

worst nail salon experience I've ever had. the man was so rude, he overcharged for what I asked for and I was disrespected. will never return.

My nails were gorgeously done and no extreme drilling on top of my nails for a dip manicure, best nail polish job I have ever had. The polish lasted a very long time and I received many compliments on my hands and feet! I love this salon!!!

Nails were good I won't lie. However the service was the craziest thing I've ever experienced. The man doing everyone's nails made numerous racist comments hoping everyone would agree with him. Commented about my race and my friends races and the way we looked. Crossed a lot of lines and was nice to us but rude to other customers while we were there. The quality of the nails is solid we all really liked them but agreed we wouldn't go back and support a business that puts people down.

Loveeee!!! I have become a loyal customer!! My nails lasted 3 weeks with only 2 breaking at the nail tip, the acrylic was still stuck on. My nails have never lasted this long!