Heaven Nails & Spa in El Paso, TX

I have going there for about 2 yrs minimum. Put up with the rude Asian owner. Went in to get my nails done on Saturday by Sunday the polish started lifting. On Monday it got worst and started lifting on another nail. Went in to change the polish because it seems to be a polish issue. Maybe too old. Anyways I explained to the Asian owner and he wA rude said he was going to charge me $25 for a color change. It hadn't been a day when it started lifting. I was going out of town the next day and needed to get it done. So i paid. Look Amy is nice but they are rude and don't listen. Plus they are way too plain. They don't do nail designs. I would get my nails, pettycure, and wax. I will not be going there again!! I hope the owner enjoys the $25. He lost a customer over it.

The Asian owner is extremely RUDE and non-professional. I called and made an appointment. I walked in, put my feet in the water for my pedicure. I decided to change colors and the owner BLEW A TANTRUM! He PUT me out the shop with my feet wet. They hadn't started the pedicure but he had a hair up his ass about something or maybe it was my race. I've never had a business owner become so un-hinged over a simple request to change a color before any polish was done. Also, most of the polish is thick and old, so this makes one have "thick" gel nails. This place is toxic because it appears from the past reviews these folks are not happy or customer centric. I do business at the UPS store next door and the adore me. The workers bring my packages to my car so nit sure why this owner flipped out on me Run for the hills....

WORST PLACE EVER... Stay away... If you have hours to wait, then this is the place to go... They will have you waiting for hours and will tell you that they will take you next when they won't... They are very rude, and are very understaffed... They don't have the courtesy to tell you that you will be waiting for hours. You just end up waiting and waiting. they are not even worth the one star that they are rated.

I went in to get my eyebrows waxed the lady was rude and they messed them up. I got my nails done and the male who did my nails was rude. The pedicure was okay. I won't be going back.

Called ahead for 3 manis. Said to come right in, no wait. Got there, there were 4 techs, all busy. And people therw werw going to get pedis as well. So he knew there would be a wait. Waited for over 30 minutes and then saw employees leaving. For anything we asked he said yes yes we help you. Did not really answer any questions. One of the manis was for my mom, whom is disabled. So sitting there waiting was not fun, and quite painful for her, which is why i called ahead. We ended up leaving without any services. Wouldnt give them a chance after that unpleasent experience.