Headlines in Hamden, CT

I found this salon via Groupon and sure am glad I did. I was greeted by name as soon as I walked in. My cut and color couldn't be more perfect!

I am disappointed, l found headlines on Groupon and when l called them they said that l can get the coupon from them plus an extra charge because my hair is long. I said okay and l made an appointment for Brazilian blowout. But lam very disappointed and regretted it. Now my hair is shorter,puffy and still have frizz. They even tried to use a different product when l came in and they quickly changed the bowel and brought the BB. Bottles when they felt that l know how the bb smell and the whole process. She even washed my hair with a different clarifying shampoo brand and got mad when l asked her to use the BB shampoo and told me they all do the same and it's not her first time doing BB!!
They fried my ends and l lost more than 2 inches of my length. I am so frustrated that l wasted my money, hair and time.

I came here for a balayage I found on Groupon and I had the best experience! From the moment I walked in everyone was so nice and offered me water and a snack right away. Brianna did my balayage and she did an amazing job!! I showed her pictures of exactly what I wanted and she executed it perfectly. She took her time making sure the color was placed perfectly and that I was comfortable. I'm in love with my new hair! I will definitely be back again!

I reluctantly purchased a Groupon for Full Balayage Highlights, Haircut and Blow Out. I say reluctantly ONLY because I really enjoy seeing my regular stylist but she went out on leave and that salon is now booking 3 weeks out for a color appointment. I couldn't stand looking at the grey hairs popping up, again. My whole apprehension behind buying a Groupon is, the TRUST factor. I don't just trust my hair to anyone. I only get my hair cut about every 12 weeks and color about every 6 months. When it comes to Groupon,  I have bought them in the past and had the stylist listen to what I want done, look at pictures and then do whatever THEY want anyway. So, I bought a Groupon, called and made the appointment which was awesome seeing as how they could get me in THAT WEEK!  I made my appointment on a Friday for that very next Wednesday. I was super nervous about my appointment being that she would be bleaching my hair so I did some research on the reviews about Head Lines. I saw some great reviews about Brianna so I was put at ease immediately.  I ended up running late Wednesday and called as soon as I knew I would be late (10  mins prior) which I am not normally late for an appointment with a new salon but alas, things happen. Anyway, they were gracious about it and told me that  they would let my stylist Brianna know. I entered the salon and it wasn't anything super trendy or dated either just a regular salon. I was greeted by the staff warmly and was assured that being late was no problem. The salon was clean and I happened to be the only one there which was nice. I showed Brianna the hair color and cut style that I was going for and let her have at it. My appointment was at 1:00 and showed up at 1:15 PM and was there until 4:30. Brianna took her time making sure that the foil placement and color used were correct to lift all this old boxed brown hair dye out and tone it beautifully. As a matter of fact, she actually toned it twice to make sure that I wasn't leaving as brassy as I had come in. I chatted the whole time with the wonderful ladies in this salon and I feel like I have made a new home. Brianna did a lot of work for a $120 Groupon (this was at least $250 OR MORE cut and color service at any other salon considering the amount of product and time involved). My hair came out beautiful! I could not believe how much of a difference my hair looked from the time I walked in until the time I walked out! Brianna and Head Lines you have made a new client! Thank you ladies for your time and expertise!

I want to update my previous review. Lynn, the owner, reached out to me and redid all of it. She cut the hair and Brianna did the balayage. I am very happy with the results. They were very professional and kind.