Hannah's Beauty Salon And Spa in Springfield, MO

i'm going to give one star just because I can't do zero. That was the worst pedicure I've ever had. 25 minutes from the time I was called back until I checked out and walked out the front door. The person next to me received a foot massage while I didn't get any foot massage, and in fact, she never touched the bottom of my feet. when I first went to sit down, I had to ask them to drain the water because it was full of hair and other peoples slime and gunk. This place is very dirty and every chair is ripped and full of holes. I am so embarrassed that I gave someone a gift certificate for this establishment a while back. I asked three times for clear polish on my nails but she never applied anything. before I stood up after the "so called" pedicure, she already filled the water and waited for me to stand so the next person could sit.
WARNING  DO NOT GO HERE!!

When asked if they could replicate a photo I was told yes then after getting a pedicure with shoddy polish, I was told they could not do the manicure in the photo I originally showed them so now I have a pedicure with shoddy polish and no manicure to  match.  If they had told me they could not replicate the manicure in the photo when I walked in, I would have spent my time finding a salon that could as opposed to spending over an hour getting a poorly done pedicure. I would not recommend this salon.

My daughter came to Hannah's today for graduation nails. They quoted her one price over the phone but charged her $15 more. The "manager" Carrie did her nails. She was rude to her as well as other customers, wouldn't let her look at her nails & left the table 3 times during the visit having other people jump in to work on her nails. When she saw the atrocious French tips, she asked for them just be painted a solid color since there wasn't time to re do them. Carrie said, "they're going to look bad but ok". My daughter left with very thick, jagged & lumpy nails that weren't even painted on the sides, although she had paint on her fingers. I returned asking for a refund & Carrie was unbelievably rude. She had her voice raised for the whole place to hear and blamed my daughter for her poor work. We have had a few other bad experiences here but decided to give it another try, mainly because it's easy to get in..... now I know why. The poor work, lack of customer service & refusal to take responsibility & make a situation right shows how Carrie runs her business. We will never be back & will tell anyone not to waste their time or hard earned money at Hannah's.

Brooke did an amazing job doing my manicure. She has gentle hands and is very soft spoken. I liked this salon was clean and I didn't have to wait much to do my manicure and pedicure. I did a walk-in and I was already getting my pedicure 10 minutes after I walked in. The staff was very nice. I will be coming back.

I got a full set here and it was one of the worst I've had. They already look grown out, are uneven, and just look sloppy overall. Waste of my money.