Hair Salon Studio in Brentwood, CA

Went in to see Feriba for highlights and a cut. My hair was so dry and damaged after lots of heat use and box coloring. She did a great job on the highlights I asked for but because of how dry my hair was she recommended I do a treatment for my hair- I didn't want to initially but I really needed it so I went for it. She had great customer service and she listened to everything I wanted! Only rating a 4 because of the price.. Paid $350 and the treatment was most of the amount I paid which is crazy but overall it was a good experience.

I got the worst perm ever from the place, I have very short hair and she started to perm my hair with a box that looked like it had been open, when I questioned it she did not answer like she did not understand what I was saying. Then she brought me to the sink when the time was up and got a pot from another room that looked like a coffee pot it had warm water in it and poured it on my head to rinse. She never used the sink to get water from it. She charged me $100.00 dollars for my hair that is very short. Then she asked me if I wanted a facile, I said no and she said but you need it. Why would I need a facile when the perm turned out to be awful. I washed it today after the 3 days from getting the perm. and my hair is so straight in several places. PLEASE do no go there she should loose her license for the job she does.

I went here on Wednesday morning (post covid) for a shampoo and flat iron. I've been here before with Fariba before covid and it cost me $40. Fariba tried to upsell me on a conditioning treatment because my hair was very dry. I knew she was wrong because my hair is very oily but I let her go on. The treatment was $380 because my hair was very long. I told her it's too expensive. I wanted a regular shampoo and flat iron. She goes on posturing me about where I am was from, what I do for a living, if I bought a house, etc. I think this is the part where she decides what to charge you. I'm not saying Fariba is bad but it was shady that she tried to charge me $75 for a shampoo, chair dry, and flat iron. I told her-- no way. You charged me $40 last time and you didn't even condition twice. I think she tried to pull a fast one on me. So she said $50. I paid her $60 to be nice. Oh and she tried to say her credit card machine wasn't working and only accepted cash------ after my hair was done. Needless to say, I won't be back. I wanted to give business to this small business but she clearly tried to take advantage.

Do not let this salon touch your hair! I had hair down to my waist when I went in for a trim. All I wanted was a trim and she cut off half my hair. To make things worse it was choppy and uneven. I had to go have more length cut off to fix the mess she made of my hair. She could not even see what she did wrong. She kept saying "tell me what's wrong and I'll fix it." I can't believe she could not see the issue. She even followed us out the door when we left trying to beg us to come back. I was so devastated and was not letting her anywhere near my hair again. The first photo is the back of my hair right after we left. The second is what it looked like from the front when I was sitting and waiting for the next salon to fix my hair. Never go here!!!

Feriba is the best!! She knows her stuff & she's great at what she does. Thank you again! I love it. I will be back again!