Great Clips in Cincinnati, OH

I checked in on their app. It said an approximate 5 minute wait. I arrived promptly and checked in. One person had checked in before me. Here I sit 30 minutes later. The problem seems to be Chatty Cathy the hair stylist. Close your pie hole and cut hair. You will cut more heads per hour. Your productivity will go up.

Got my hair cut at this location tonight. The woman who cut my hair took a large comb to my hair and immediately began brushing through it from the root to the tips, VERY roughly and aggressively. She did this during the entire time she was cutting my hair. I could feel and even hear my hair snapping and breaking from the rough way in which she was brushing through it. My hair is very thin and fine, so I always take care to brush through it gently so as not to cause any breakage. You would think that a person who cuts and styles hair for a living would know better than to be so ridiculously aggressive with it. That's exactly what causes split ends and damage to hair in the first place. I really wanted to stop her and tell her to be more gentle with my hair, but she was chatting and laughing with another woman the entire time she was cutting my hair, so I never really got the opportunity to say anything to her. Needless to say, it really pissed me off. PLEASE, be more gentle when brushing and handling hair. Some of us like to keep our hair healthy and free of split ends.

Really BS with the Online Checkin. Made check in with 10 minute wait. Got to location 5 minutes early and was told over a 30 minute wait. That just BULLSHI_. Would have given minus 5 stars. Will never give them my business anymore. Went to competitor and was in and out in 15 minutes with no WAIT

My 3 children and I normally frequent a different Great Clips further away as we have had great service from one specific stylist for the past few years. But being the day before school starts and my own procrastination, we tried that location, but our stylist was at end of her shift, so we tried a local salon. Being busy, my 8 year old son was the fifth guy on the list. My 2 year old son was upset and crying since we weren't at McDonalds...lol, so I stepped outside with my younger son to calm him down. My 8 year old son had selected a hairstyle from a book. So we were all set. But he came outside saying that I was needed inside. Once I walked in, "Jamie" asked me what style. My son was still pointing out the selected picture and I said that one. She went on to ask me whether it was 1 or 2. I had absolutely no ideal what she meant. I kept referring to the picture saying that's what we wanted. She got upset and tried to talk condencending to me, trying to me look like I was a fool for not knowing what 1 and 2 were. I asked if there was somebody else who could cut my sons hair to that selected style, and she got madder, saying that she'd cut my sons hair. While she was cutting my son's hair, three other children were seated for cuts, and each was asked what size the length of hair, some even indicating length with thumb and forefinger, but not once did anybody else berate and belittle their clients by asking 1 or 2. While I stood by counter watching my sons reflection, he was quite upset about something while getting his hair cut. While watching, another stylist started talking to me and I pointed out the criss cross shadow on the back of my son's head. She saw this and quickly went over and corrected the situation, I had just cause to not trust the stylist. After I paid and we walked out, my son told me that the lady was cussing at me and called me "Dick" amongst other things to my son. I went back in and asked who was manager, and let my son speak. I gave him permission to say exactly what the stylist said. Jamie said " he was being a pain since he walked in here", for which I asked the manager if that justified using foul language to a small child and to berate me to him. So, I speak out on this soapbox. There are many great stylist within Great Clips, our favorite being down on Harrison Ave in Dent, Andrea. She's great with children and has a pleasant and cheerful disposition. But to every ying is a yang.

when we are walk in, they are all idle, some are sitting, some are standing and chatting, seeing that we are actually no one to say hello to us, that is the way for their guests,After cutting the hair, we have hair on the back.so mess up