Grace Hair Braiding Salon in Laurel, MD

Today I visited Grace hair braiding. I have to say I am a little disappointed. I have been a customer for a long time . But Grace attitude has me decided not to go back . I could tell today that she was gossiping about me in her language. I thought she was a Christian. I think she was a little upset that I went back for her to fix a mistake from yesterday. No big deal . Everyone makes mistakes. The customer is supposed to get what they pay for. She did fix my hair but she did it with a semi grudge. I will not be going back. The customer service there is starting to suck !

I usually refrain from leaving reviews for small businesses, understanding the challenges they face, but I feel compelled to share my experience to prevent others from squandering their hard-earned money. My frustration stems from service providers who expect full payment for minimal effort. During my recent visit to a local store for a shampoo wash and cornrow service, the experience was far from satisfactory. The staff member, who appeared indifferent to customer service, sang loudly, disregarding my attempts to work on my laptop and competing with the store's blaring television. This lack of professionalism was compounded when I discovered the poor quality of her work; my cornrows were so loosely done that I could easily unravel them by merely sliding my fingers through. Astonishingly, this subpar service cost me $50 for just a shampoo and twelve cornrows. Moreover, the store's ambiance leaves much to be desired, giving off an outdated vibe. Both the owner and the employees need to significantly improve their service standards. I regret to say that this braiding store seems more like a sham than a reputable establishment.

everythin was ok till i got my hair done asked for starter loc retwist and showed a picture tha person that was doin my hair wasn't that good and my hair looks nothin like tha picture paid 70 for this bullsh!!‍.

Today I walked into this salon to get some information. The smell in this salon was overwhelming. It was a terrible sour smell as if rotting food was left out. There was no air circulation, the salon is totally unkempt. Not sanitary at all. In addition, I was greeted by dour looks as if I were a complete bother. I shall not be giving my business to Grace's

I have had nothing but a great experience at Graces. Donna kept me laughing and they took me at me appointment time.