Gateway Beauty Salon in Pleasanton, CA

She is amazing!!! You should book by appointment, and Theresa has always been so nice to us. She always knows what she's doing and I have always left the salon satisfied with my haircuts.

Oh my goodness, I was treated SO rudely on the phone by a woman at this salon. Not spending a penny here, ever. My usual stylist is out of town, so I thought I'd just call somewhere new. I love a few different spots, but I have been so preachy about "Buy Local, Spend Local" that I wanted to practice what I preach, and spread a little love. I called yesterday, a Wednesday, and I wanted to get a blow out, anytime this week, just before 6:00pm this Saturday. Obviously I wasn't going to ask for a highlight, and color, etc. I politely asked if there was any availability, and this beast snapped in the wicked voice, " No, I am not available (Now practically hissing) you betta call someone else!!" She sounded offended, livid, and ready to fight me in the parking lot. WTactualF. I had my kids and a friend in the car and we laughed so hard. We laughed because of the absurdity. A potential customer is on the phone, and this makes you angry? Why do you hate me? Were you not hugged enough as a child? Now that I've read a few one star reviews, I realize that I'm not the only one. Gateway Salon? More like HATEway Salon.

I've been a customer of this salon for over 8 years. They have always been wonderful and I'm confident my hair will always look good. The owner has a lot of knowledge and understanding about hair styling and how to take care of hair. She does one customer in the salon at a time, so I'm comfortable to bring my kids with me especially because of the pandemic. She's really kind and a good conversationalist, too.

It is okay place to get haircut because of the price that is not too expensive. Other than that, nothing special. She is friendly, but talked too much. She could focus on her job than talking. Also, she has never picked up the phone. Only text. Inconvenient and unprofessional.

Theresa is soo nice!!!! I love coming here to just get a trim or anything, I also recommended this place to my brother. She really takes her time on cutting your hair, super detailed and honestly she is just such a sweet person! I would come back here 100000x! I got my hair cut into layers after a long time of just having straight, mundane hair, and honestly I loved it so much after!