Galaxy Nails & Spa in Billings, MT

Tai, did my pedicure today.  Amazing.  Galaxy has never disappointed. Nail & pedicure

I made an online appointment.  It said the owner will confirm the appointment.  I waited until 45 minutes before the appointment to hear from them.  I called and tried to cancel but they didn't understand me.  Then they call me wanting to know why I'm not at the appointment.  A very frustrating experience.  I won't ever book with them again.

Really poor quality nail work, I tried to explain what type of nails I wanted and instead they laughed at my nails because they are small.. and kept saying they couldn't do French acrylic nails. Then he proceeded to constantly tell me what I should do pink and white ombré , which I really didn't want. They ended up talking me into it, saying it would look really good so I said ok. I was so mistaken this place does not know how to do nails. The powder on my nails is super uneven and looks like waves on my nails. Now that I've spent 80+$here at this place I will never be back. All my nails are different lengths and different shapes it's really a disaster and waste of what little money I had left wanting to have some nice nails. Thanks a lot for ripping me off. I will never recommend this place.

I'm in town for a few weeks and really wanted to get my nails done. I use my hands a lot for work and my nails started to be brittle and crack because of this. To set the mood I was extremely excited to get my nails done and not have to worry about that annoying feeling of my nails getting caught on various fabrics from where they cracked. I wanted to be able to look down and see cute nails, you girlies know the vibe. This excitement slowly dwindled as the process of getting my nails done in Galaxy nail spa went on. I had pictures for inspiration, and I tried to explain what I wanted as best I could. For starters when I got there the lady who did my nails was doing the clients before mine and they were stunning! This gave me faith for mine but oh I was so wrong. She rushed me? Is the best way to describe what I experienced. The tech didn't take long shaping my nails, and when I told her I wanted pastel French nails she had another worker go and get colors and I kid ya not the worker came back with neon colors and dark blue and red. What? I smiled and said oh I wanted pastel! She then let me pick the colors I wanted, gee thanks. After this I noticed a few bubbles and some things I didn't like about the way she shaped my nails. I tried to speak up for myself which I usually don't do, because I was really unhappy. She said "they're acrylic they can't be skinny" but I was talking about the shape and excess product under my nails.  I was so excited and it got taken away from me. The whole time she rushed every step, as it was soon to closing time I guess. Though props to the guy nail tech that was next to me, doing another girls nails. I over heard him ask her after every step if his client was happy. He didn't rush, they started on us around the same time. Over all the shape is not well done, the tips were rushed and not neat. I know she has talent but just didn't try. The product didn't go down to my cuticle on all my nails. I don't know if this shop does the oils at the end. The quick dot dot dot on all fingers but I didn't get that. I also usually have my cuticles filed away before the application of the acrylic and didn't get that either. When I mentioned what I didn't like she rushed and barely fixed anything. I'm going to attach pictures of my Inspo pic I showed her, and what I had done. I don't know what I did to be treated like a quick lil nail job vs applying herself like she did the girl before me. That's all. Thank you for wasting your products and my time. I paid $80 for a half good job. At least they look okay from far away I guess.

Don't go there if you know what you want because they will make their own decisions! I'm not from town, just visiting my family and we decided to get our nails done. Based on the pictures we thought we could get a good set here but unfortunately we were wrong. All 3 of us got things we didn't ask for. My sister's tech kept putting on random designs that didn't look good nor did she want so he kept taking it off and trying another one that yet again did not look good or were wanted. My cousins nails just looked horrendous, the most rushed job i've ever seen. I asked for a sparkly black polish, almond shape. My tech used a black dip powder claiming my nails are too short and won't hold. That's never been a thing. Worst shape all the nails were thick and wavy, I went to the Tjmax next door as soon as I was done to buy a file and spent the next 2 hours filing the thickest nails I have ever had done to a shape that was short of okay. Today I went to get a fill and I had to get a whole new set. I sat in the chair for 50 minutes while the powder wouldn't melt because it was too thick. I go to professionals to get professional work done, these are not professionals. Because of Galaxy I had a terrible experience there and today.