Extravagant Nails in Pasadena, MD

I have been coming to this location since the late 90s when VO owned it. Through the yrs it's had multiple changes in owners but the service has always been top notch. The owners for the past couple of yrs. not so much. Lyn tries to be nice but Eva is out and out nasty. They choose who they want to give service to. On several occasions I have been bumped (even with an appt) or made to wait while they worked on others who came in after me. I have always tipped very well and been extra appreciative and patient which got me nowhere. I'm done. They are sneaky. You've been warned. There are a lot of other nail salons out there that treat you like you should be treated. Shout out to Hana Nails across the street from them. I love them!

This is my go to place for mani/pedis. Throughout the years, I've been to many establishments, some much nicer than here, but none of them do as good a job as these ladies. They are meticulous and detailed in the their craft. My manicures and pedicures rarely chip before my next scheduled appointment.

I have been here two times the first was very pleasant. The owner is really good and gave my friend their student discount, and was very friendly. The second time she had another lady working on taking my gel polish off while she did my friends. The lady clearly was new and looked totally lost, and vocalized her discomfort of working on me but the owner didn't care. The girl was nice but she butchered my nails trying to take off my polish. She clearly had no idea what she was doing and was digging the electric bit into my nails (which did not feel good) then kept hitting the tops of my nails, completely sanding down the tips/points of them (my nail shape is stiletto, so this was very upsetting for me). I voiced this to the owner and she did the best she could of making them pointy again but they were still pretty uneven and just did not look as good as when I walked in. She is very nice and usually really good. (Also she is very rough when filing, hurting me quite a few times so just be warned if sensitive!)

We have been going there for about a year and we have watched this business go down hill. It was gotten dirtier and dirtier. Every two weeks when we would go you never had one person do your nails. They would shuffle you from one person to the other. One at least 3 occasion in their haste they cut my fingers or toes. Never did they even say I'm sorry they would just laugh and pour something from a small bottle to stop the bleeding. The last time we were there they charged us $30.00 more for the same service. Without even telling us that they raised the prices. All of a sudden there were all these extra charges. I'm not going back. I'm not paying extra for poor service I called the guy who was supposed to be the owner, he promised a call back that never happened. Someone is going to get hurt or sick from the lack of cleaning here. What a shame.

They are always friendly and quick. They are honest if they are busy so you don't sit around waiting. They do a great job on nails and wax. They have a ton of colors to pick from. And they don't take their customers for granted.