Dynasty Nails Spa in Pasadena, MD

I am livid I showed the manicurist a set of nails with a picture reference. She painted my nails white. I requested blue. When she initially began to paint them white I checked in with her and confirmed that she would paint blue over the white she said yes and continued working. She continued to paint my nails white. I reiterated two more time that I would like blue nails. She continued to ignore my request. As the service continued I request gem stones as a design. On the first nail she applied individual dots of glue then placed the gems on top. This mail turned out great. On the next nail she didn't use any glue. I asked her why she decided not to use glue. She told me it was too hard for her and it took up too much time ? I asked that she please use glue underneath and to please slow down and take her time as I feel she began to rush as walk ins started to come in. She proceeded to put nail glue overtop of the gemstones. It looks terrible you can see the globs of glue are ping and over top of the gem. She placed a top coat and filed my nails and as I sat in the chair 4 gemstones came off of my nail! Not only did she charge me $20 additional dollars for gems that are actively falling off on day 1 of my $85 manicure but she also painted them the wrong color. When I asked why she refused to paint them blue she told me that she painted them white because blue would look bad. I explained to her I came to the salon for a requested service, not for her opinion. She felt like she could choose on my behalf and said if I didn't like it she would remove the nails for a charge. Comical. Would not recommend!!!!

I have gone to this Nail Salon for 3 years, the nail techs are amazing. It has taken many appointments for me to figure out what I THINK is the problem.... The Owner (Joe) who answers the phone and also does nails should NOT DO NAILS I have had service done bye him and it has been rushed, nails never stayed good for 3 weeks, Joe has hurt my fingers several times.....he always rushes anything he is working on Manicures, Pedicures, etc., the last time he did my pedicure I asked for someone to do my manicure and he gave me an attitude. ALL OTHER NAIL TECHS ARE AMAZING! Reconsider and always say, "ANYONE CAN DO MY SERVICE EXCEPT JOE!

Let me start by saying they are one of the worse nail places to go in Pasadena area. The nails they do aren't clean and they look like awful. Don't even try to ask them to do a design cause you're going to end up having a blob on your nail. But I also just called to make an appointment because my friends and I needed to get our nails done early and they were the place that opened the earliest. There was going to be 5 of us, so when I called to make the appointment I started by asking how many people they normally have working when they first open. The guy on the other side answered about 6 or 7 so In my brain I was thinking PERFECT!!!! So I continued to ask If I could make an appointment for 5 people and the guy got very angry and cut me off before I would even finish what I was saying and I hear him say "we cant do that, bye" LIKE SIRRRRRR I WAS NOT DONE TALKING TO YOU, DO NOT SAY BYE LIKE THAT BEFORE I EVEN FINISH MY SENTENCE!! As I was still try to talk and finish the conversation I keep hearing him try to cut me off and say bye. He was so rude to me after I asked to make the appointment and got an attitude with me when I would ask him questions. Like I completely understand not being able to take in 5 people when you first open, that's 100% understandable, but do NOT get an attitude and definitely do NOT keep cutting me off over and over again. Goodbye.

I have been going here for a long time and have been satisfied with my nails (usually pedicures). However, lately anytime I walk in they rarely have availability nor do they even ask for me to schedule another time. So I started to call to make an appointment which is also difficult if you're trying to get in soon. The man who answers the phone and usually greets you when you come in is usually ride, or I'd say not friendly. Last time he did my pedicure and rushed very quickly through (a $65 dollar pedicure). I tried a place around the corner - I had better service and got in right away. I guess that will be my new place of business.

I've been coming here for about 2 years now and I absolutely love Dawn. She takes her time and does a really nice job on my nails. I have booked appointments through the Facebook app and have gotten a couple appointments messed up so I got Dawn's number and just book thru her now. One of my appointments that got messed up and I had to see Joe. He rushed through my nails so quickly and I had a lot of them break on me quickly. If you go here I highly recommend going to Dawn.