Deka Lash in St Louis Park, MN

my lashes only lasted one day. it has been 30th s and I have maybe 2 lashes left. my friend went with me and hers are fine, but not mine. clearly the woman who did mine did something wrong. total rip off. don't go there unless you have a specific reco for a person you know has an idea what they are doing.

Poor service eye lashes are thin and falling out I hate them the lash tech reaked of cigarette

I've had a lash lift at least four times now (all through Groupon, mind you). I've never had a reaction like this before. During the session, my now swollen eye was watering as well as burning. I told her it was burning, and she asked if I wanted to stop, in which of course I said no (we were already half-way through). She was also very fidgety and disrupt-full during the experience. I'm super flinchy so as you could imagine it wasn't enjoyable to say the least. She was very aggressive and didn't explain what she was doing. She also had no skills in communicating, not even bothering to ask me what brought me in, or what I was doing this weekend. However, she did ask her co-worker what she was doing, in which I thought she was talking to me, so I almost responded (awkward). Furthermore, she continued to rummage through her things and roll around in her chair. My shoulder and jaw were tense the entire time. I've never had an experience like that; I should be almost falling asleep, not on edge. I understand she needs to develop clientele and get experience, but wow, she should not be doing lashes; her personality is way too high-strung and anxious imo. Imagine my surprise when she said not to worry, she's done lash lifts many times. I continued to battle in my head the entire time if I was even going to leave gratuity. If I have good service, I'll give 20-25%. Furthermore, I'm not sure why she was the one who checked me out, asking me if I would like to leave gratuity. That puts clients in a very uncomfortable position. Why isn't the receptionist checking me out and asking me that? I left $5, because I felt super awkward leaving nothing. The worst part- my right eyelid was partially burned off, I had to apply Neosporin for a week. This entire experience reflects really badly on Deka Lash and makes the corporation seem unprofessional. I'm very disappointed and will not be a return customer.

The WORST customer Service ever! Earlier this month I seen a Master Lash Artist. I gave the young lady cash which included the tip and the additional fee for being a Mast lash artist. They took my cash and charged my card the same fee. I talked to the manager and told th my card should not have been charged since I gave it in cash. They came back and said they couldn't prove I gave cash & that there employee is trustworthy. Woooow so I'm the liar?! It's cool to protect an employee. But wrong is wrong. This could have been an easy fix. No worries though I'll take my money elsewhere

Had a great experience trying Deka Lash for the first time today for a lash lift and tint. Erin did a great job and was very patient and deliberate with the process. I plan to go back and see her again. I'm really pleased with the results! The reason for 4 stars has to do with the fact that for the majorly of my appointment (which is generally a good time to relax), there was someone in the back having a very long phone conversation. Like, we heard every word. Too bad that interfered with what would have been a relaxing part of my day. It's unfortunate that a) the break space is not more private or b) this individual didn't just take the call from their car. Bummer. But it seems that management is responsive give. What I've seen on other reviews. We'll see, I guess!