Creative Hair Design Salon & Spa in Omaha, NE

The staff never listen to what kind of haircut or hair color you want. They just do what is easy for them. They never understand even if you show them pictures

Getting a massage is never a bad idea, however the whole process here makes you feel like you are having a spa day on vacation somewhere! After you change, you get to sit in their steam room for like 20 minutes and it is so relaxing. Your pores open up and you are ready for that massage. The massages are amazing, but do not forget to try a facial. I had never had a facial before but was getting married in 4 months and it came highly recommended by my makeup artist.
So I did a regular facial once a month for 3 months, then a week before my wedding, with the recommendation from staff there, I did their HydraFacial. My results with the HydraFacial was very nice, however I would say that a normal facial there is much more relaxing than the HydraFacial. However, if you are struggling with dry skin and/or getting very important photos taken, I would highly recommend the HydraFacial. I also added the Dermaplane treatment to mine, and that took away all the dead skin and peach fuzz and make my makeup much smoother looking!

Creative Hair Design and Spa is absolutely a Five Star salon from the minute you step through their doors being greeted with open and sincere friendliness that puts you immediately at ease. Everyone is treated with the same care and respect that makes you feel like royalty no matter your age or income. And not only do they have a lot of amazing services and hair products,
but you feel like part of their family and leave looking like a million bucks.

I have been going here for 7 years. I love my stylist and the quality but there have been repeative issues with the front desk and scheduling. (See my google review from 4 years ago). This week I was called on Tuesday and told my stylist would not be in on Saturday so they rescheduled me. I was called back 20 minutes later and told it was a mistake and that my original appointment was still on. Then I was called less than 12 hrs before the appointment and it was canceled and I was told they could not get me in for 2 months.

When I expressed I was frustrated by the back and forth and suddenly not being able to get in for two months I was told to find another stylist. I asked to speak to someone else and she said she was the manager and refused to let me speak to anyone. She started screaming asking if i was an idiot.​

I got an appointment somewhere else. When I called to get the information on the color they used on me for the new stylist they refused the information.

I regularly pass by this business on my way home and always wondered if this hair salon could provide a better haircut than past places. I finally decided to make an appointment last week and they responded quickly through their website inquiry. Usually, an appointment call will be provided and a suggested stylist will be recommended based on your hair texture and preference. I was assigned Amber and after describing what I was hoping for as out outcome, she came through with flying colors. The style of cut and the finished product was pleasing to me compared to past hair salons in the Omaha area. I would highly recommend this hair salon regardless if they were recently awarded "Best of Omaha" title by popular voting.