COZY NAILS & SPA in Newnan, GA

Update: left this same review on google & they responded, to which I responded with photo evidence. So I'm taking a star away. Original review: Last straw for me & cozy. I have been faithfully coming here for the last year & a half. I have given these people thousands of dollars. They are pricey, but Kayla (& Taylor who left) were the best I found in the 3 years I lived here so I was willing to overlook the price & give them so much more credit than they were do, but they wronged me for the last time today. Since this'll be long, I'll put my warning here before my gripe: ALWAYS ASK TO SEE YOUR RECEIPT BEFORE PAYING! I don't want to say it's always Andy, but Andy has charged me 3 times!!!! For services I never received. "Oh the techs ring up the services" it usually happens when I take my daughters, I guess they figure they can sneak stuff in since I'm prepared for a big bill anyway. The most recent time this October, I let my guard down & didn't ask to see the receipt, it was an entire extra manicure & he tried to justify why it was on there. I almost let him convince me too, but once I had him itemize the appropriate add-ons, it was nearly $30 off the bill. Ridiculous. I was pretty scorned & dead set on never coming back, but my daughters wanted to get their nails done, so I scheduled in person 3 mani/pedis for me & my 2 daughters as a part of their Christmas presents. They had the wrong appointment times in their system (not the first, or second time) but were accommodating & sat us for our pedis. Well, 45 minutes later the water was cold & no one came. As techs became available, I let my daughters get their services, but after 2 hours no one ever came to do my mani or pedi. So I'm the idiot to keep forgiving them & clearly they don't need my business, so good for them. 2 stars because I really do like Kayla, she is a beautiful & hardworking person inside & out, who does amazing work. I'd probably die with my manicures they last so long. I'll miss you Kayla.

Great and fast service and a nice selection of colors. I had a gel manicure done and a spa pedicure. The pedicure included exfoliation, hot towel, callus removal, and an awesome massage! Loved my experience here!

Walked in at 10am for a pedicure and gel manicure appointment. Walked out at 10:38 with both completed and looking amazing. For a mom who has a million things to do, this level of efficiency is highly appreciated. 10/10 highly recommend.

When I arrived at the salon I asked if they had time to do a full set of pink & white acrylic nails and a pedicure. The older gentleman greeting customers told me to sit in chair for pedicure. I explained it was more important for me to get my hands done than my feet. Explained I was on a tight schedule. While a young man was doing my toes, I again asked if someone could start my hands. I was told "no" by the older gentleman. He waved me off and told me to just wait to have my feet completed. I explained to the young man doing my toes that the most important thing was to remove the excess skin around my toe nails. Second to that was to make sure my toe nails are short so they won't hit the inside of my shoes. I asked if he understood because I wanted to make sure there wasn't a language barrier. He said he understood and he would take care of all of it. Because he took 90 minutes to do a pedicure - I had to leave very quickly. I paid and told the older man checking me out that I didn't have time to get my hands done. Today I was on my feet all day (flight attendant). My toes literally ache from the lack of attention given during the pedicure. There is dead skin around every single toe. There was not any attention given to what I specifically requested. Paying $60 for a pedicure is crazy as it is - but to pay that price and have a really bad experience = me never going back to this salon.

Taylor is so sweet! She is precise and methodical. Always does a wonderful job! I highly recommend Cozy Nails as a whole. Cute shop and great people! Only down side is a smaller color collection, so if you want something specific this might not be it.