COCO Nails & Spa in Clovis, CA

I have tried this nail salon a handful of times and after this last time I won't be back. I am used to gel manicures cracking/breaking shortly after they're done here or them cutting my nails too far back, or nicking my skin with the drill...this last time I decided to try a dip manicure as the techs told me "it's stronger, it won't break, it makes your nail thick." Well, lo and behold not even 10 minutes after leaving this salon my new dip manicure started to peel (pictured below). I have had dip manicures done at other salons and they last me for 3 weeks easy. The only reason I continued to try Coco Nails for so long is because of how close it is to my house, however, I am just going to make the drive elsewhere. Also of note, they do not let you tip through card anymore (only cash). They have an ATM on sight to withdraw bills but the service fees are ridiculous. Continually disappointed.

It took me a few days to fully process my experience. I was a walk in and chose the $68 pedicure experience. The first chair they sat me didn't have hot water. So they moved me. The water temperature was fine. There were several things I realized in hindsight, one was they didn't add any cleanser to the water. Next I had to ask him to not only trim my nails but also confirm my little toe nail also needed trimmed. At no time were my cuticles pushed back. One of the worst part was the 'massage'. A woman kept coming over and adding lotions. This happened at least SIX times. Leaving the guy to frantically massage it into my legs. (This is the gross part I realized too late), this woman presented a tube of some lotion, it was cut in half. He dug his bare fingers in it to spread on me. As once again this woman came up and squirted an oil on me. By this time I just wanted out! I felt the $68 was a ransom to escape this hell. If I knew how to report them to some health department I would. He kept wiping his hands on a towel and replacing it a drawer next to him.

Nancy is an amazing nail tech and owner of the salon. Her customer service is always amazing. She has an amazing personality and always positive. I had a neon blue dip powder done. Absolutely beautiful! Thank you! -Rebecca

Thank you Nancy for the beautiful job you did on my nails! Love them and will definitely be coming back

We made an appointment for 10am, for 2 pedicures and 2 fills. We were taken back for our appointments around 10:15am. We were there for 2 hours and one of us got the full service the other person only got a fill. We were told they couldn't do a design or the 2nd pedicure until sometime this afternoon. They took walk ins and had them sit at the pedicures chairs. They told us they don't have time to complete our scheduled appointment because someone called in sick.... But they had time to take the two walk ins before completing our service with an appointment. Another person walked in with an appointment and was seated at a manicure table but was left sitting for 30 mins before walking out mad. No business sense here. She just apologized but wouldn't complete our services, very unprofessional. I'm a very generous tipper and was also planning to buy an additional gift card. Just overall a very disappointing 2 hour experience. Will not be back.