CHIC Nails in Medford, OR

I've been here several times with my wife for a pedicure and always had excellent service. Today was different. Although I don't speak their language it was clear the young lady was objecting to doing my pedicure. Maybe she doesn't like doing men's pedicures. The atmosphere was unpleasant. We were also subjected to constant upselling which became annoying.

Came in for a manicure and fill for my beautiful dip powder nails that had been applied in San Diego. See my pictures. Terrible job. It's so dark in this place that it's hard to see your nails until you go outside. The employee is Hilda. She burned me 3-4 with the sanding tool. Twice in the same place. I had no idea she could prevent that by simply turning down the speed of it, but she should know, right? I only had dip powder nails one other time in San Diego. There it we
Here's what I saw after my Medford nail appt once I got outside in the light:
-Chopped up cuticles.
-Rough edges to a few nails.
-Applied in glops.
-Tons of dried glue glopped under them.
-Color doesn't cover to the edge of my nail.
-Color goes over my cuticles in places.
-Wavy, not smooth look.
-My natural nails stick out under the fake tips making a big ledge to get dirt, germs.
So, I went back in and had her try to clean them up. She sanded them and took the dip polish edges down to the undercoat here and there, so now they look light and dark. In other places there's no color, gouges, chipped away top-coat. The tips of the nails are off-center.
She was very angry I came back in and did not say a word just quietly fumed.
While I was having my nails done, the customer next to me wanted her acrylics off. The elderly woman manicurist "ripped" them off- in the customer's words- and "tore off her nail" and "made her bleed." She was very upset and freaked out but rational.
They blamed her for having said she had limited time, but they didn't tell her to come back when she had more time. They didn't offer to soak them. They took no responsibility.
After she left, they talked about her and kept saying it was the customer's fault. It was shameful behavior from a business.
At this point I didn't still get a good look at MY nails until I went out in the light.
I had no idea they could look so bad!
Don't go here if you want beautiful nails. If something goes wrong, expect to be treated quite differently from how they acted when you came in. Also, they don't care how they turn out, obviously! Who would let someone leave their nail salon looking like this? And Yes, I talked to the manager- no guarantee, must pay!
Photos show how poorly they were done.

Worst pedicure ever, the lady kept trying to upsell me even when I told her no, she barely did the callus removal that I paid extra for. My feet were still rough when I was done, and the nail polish was thick and crappy looking.

The nails turned out so good! I got a gel x. The people there were really nice. 10\10 recommended.

I've been coming here for a while now and today had to be the worst. I asked for a signature pedicure, stating that I did not want the callous remover used. Instead he decided to opt out of doing any of the cleaning at all. He didn't clip my cuticles or clean under the nails. He didn't scrub the bottom of my feet at all and completely skipped the last massage. The gel polish I was charged extra for is all over the side of my toes. I'm a really good tipper usually. You would think they would take care of the customers that take care of them. I was charged 67$. I will be doing my own pedicures from now on. I get that everything's been off since covid, the prices are going up but to just blatantly not do your job then charge full price. Sorry I don't have money to throw away. By far the worst pedicure I've ever received. I won't be back.