Chi Nails 1005 Veterans Blvd Del Rio Texas 78840 in Del Rio, TX

If I could leave a ZERO I would. Showed her a picture of what I wanted 1. Didn't get the shape right 2. Was in a rush the entire time. 3. I called to get them fixed, she was just going to file them down with her filer, which isn't what I was going to ask for. They are super bulky and not what I asked for different sizes on both hands

I split my nail in the middle and was desperate to get it fixed. Out of the 5 Nail Salons I called, Chi Nails was the only one that would take me. I walked about 1.2 miles to get there and when I walked in, I was told it was an hour wait. It was not and hour wait, it was more like an hour and 45 minutes. While waiting, no way on Gods green earth would I EVER darken Chi Nails in Houston. The place was in shambles!! I observed after a pedicure, all the tech did was take a shot of Dawn and washed out the pedicure bowl. WHAT ABOUT SOME LYSOLE?? No utensils was sterilized. Minimal polish colors offered. When it was my turn, I promise on everything I love, the owner Ms. Chi took a towel (dirty of course) outside and shook it out. She came back in took a damp towel from a dirty pedi chair and wiped off the station I was sat at. She then took that towel she shoot outside and place it in front of me. I was at her mercy because my split nail was sore and cause me great pain. The utensils she used came from a nasty station next to us, they was just sitting there out in the open. Ms. Chi took no mercy on the way she did my nails, she was so rough. When she pushed my cuticles back, omg I wanted to slap the mess outta her. When she was grinding my , she nipped me at least 5x's. I had to remind myself what City I was in and I shut my mouth and endured the pain inflicted upon me. When she replaced my broken nail, she said I must not be from Del Rio. As she was grinding my sore nail, she showed no mercy. When it came time to shaping the nail, again she said I must not be from Del Rio because they don't do my shape. All I did throughout the process was smile and be polite again I had no choice. I asked her to shape the a little better, that offended her. When it came time to wash my hands, I went into the restroom. I put toilet paper on the toilet because the restroom was filthy. As I walked back to the station, lawdy how can a women keep such a filthy shop. Call me boogie if y'all want, I call it having standards. I'm gonna keep n eye on the split nail for fungus and when I get back to Houston replace all of them! This is another reason why I love Houston because we offer opinions when it come to Nail Salons.

I got there early hoping they would take a walk in. Chi greeted me at the door when she saw me outside and even let me in fifteen minutes early! She was fast but also very neat and detailed. Shop is clean and I enjoyed meeting her puppy. Very happy customer here!

She was very professional, clean place, and tools. She did an excellent job on my toes!

Waited almost 2 hrs the owner left while she had 4 clients waiting expecting the other nail tech to do all 4. Came back started getting mad at the nail tech telling her she was to slow. Very unprofessional and my nails came out horrible..crooked and lumpy.