Chad + Co. Salon in Centennial, CO

This is a nIce salon wedged into a small shopping center in Centennial. I went in because of good reviews on Yelp & found the people pleasant & the haircut fine. My problem came at checkout when despite -their website saying haircuts were $35, I was charged $50, a significant increase.  When I questioned the charge the receptionist told me different stylists charge different amounts. If this is their policy. fine, but to advertise one price & charge another is suspiciously like the bait -and switch techniques practiced on some used car lots. Customers should be told upfront :if the price is going to be different from that posted on the website. Otherwise, this place Is fine. Nice stylist & good haircut.

Mia gave me a very pretty red hair color that I was totally excited about. It unfortunately washed out super quickly so I called the salon and asked to see her again to freshen it up. I was told she was booked but that Brittany could do it and would use the exact same color. The color did not look the same, it was really unappealing. The salon was super busy that day, and I was super busy too. I didn't like the way it looked but hoped it would wash out quickly. It didn't. My schedule is very limited with my real estate career so I called yesterday as I had a light day to see if I could come in and get toned or something between their appointments.
Stephanie was VERY rude to me on the phone. She called Chad even though I asked her not to as she said he as at a graduation. They called and said they could see me at 3:45. I got a text that I had a color and blow out appointment. I was relieved the color would be fixed and I'd get a blow out too. I changed my birthday dinner plans so I would have time to get this horrible color fixed before a big important convention trip I'm leaving for today. Mia kept saying she could see the roots were bad and she could see what Brittany did. I told her it's not just the roots, I hated the whole color throughout.
She didn't listen to me....only focused on the roots....She didn't tone my hair and I didn't get a blow out. She and he coworkers had plenty of time to goof around and make jokes while I was there. She went on and on about how I inconvenienced them by trying to call them on a Saturday, and I should have done this, should have done that. Why did they waste my time and have me come in then if they weren't fixing the problem and going to half-ass things and hurry to shove me out? I could have gone to another hair salon instead of wasting my time and only being guilt-tripped instead of helped. I really like Chad and I can tell he cares...but his staff doesn't deliver on the same experience. I'll have to wear my ugly hair in a pony tail on my trip, and am tired from pushing my dinner so late yesterday for essentially NO reason. And now I have to find a new hair salon. Huge bummer.

IF YOU PLAN ON GOING TO CHAD AND CO. MAKE SURE YOU ASK ABOUT HOW MUCH IT'S GOING TO COST BEFORE YOU GET STARTED!!!!

On 12/19/22 I was online looking for a hair salon with walk-in service. I found Chad and Co. I checked out their website for pricing. On the website, it states cut and color for $145+. Ok, I thought that was reasonable. I figured that it was going to cost me around $200, So I called Chad and Co. Got a voice recording that said they were closed on Mondays so I hung up. Later that morning someone from Chad and Co. called me back. After talking to them I scheduled an appointment for noon knowing that they were fitting me in between other appointments, which was awesome. All I wanted was a haircut and all-over color. nothing extreme. I have very short hair. When I got there the people were very nice. The salon looked great. The receptionist told me that since I was being fit in between appointments, Maya was going to color my hair and Chad was going to do the haircut. Great, I was cool with that. Maya was awesome with discussing what color I wanted. I chose a basic color from the book, with no highlights. Love the color. I waited for Chad to finish with his other clients. I told Chad that I wanted something new and let him cut my hair. I loved the cut. We talked about his products and even bought some. The price for the products was reasonable. Spent $89.00 on the products. No big deal right? Now for the cost of the cut and color for short hair that doesn't even touch my shoulders, $285.00. So with tip and products, I spent $431.00.

Yes, I did tip $50.00 why because two people worked on my hair. My problem was with the price of the service.

I wasn't expecting to pay over $200 for the services. I should have asked what the charge was going to be before we got started, but at the same token, they should have discussed pricing with me as well. I will not go back. I can't afford to spend that kind of money every couple of months for upkeep on my hair. That was the most expensive cut and color I have had in my life and I'm 54.
Next time I will wait and book an appointment with Floyd's barbershop. at least I will know that it won't cost me more than $200.00 for a cut and color.
Lesson learned.

I love this place. Valla is delightful and does an awesome job. After years of drop in haircut places I'm glad I decided to splurge and lucky to have landed in Valla's chair!

They all have always treated us like family!  My wife, and I, and our 3 kids all go here and have been since we moved here in 2017, for a very good reason.  Awesome service and terrific products!