C T Nails in Denver, CO

I've been coming to CT nails regularly for the last 4 years and tell all my friends to go as well. The quality of service is amazing and would cost significantly more at other nail salons.

This place is horrible. I had the most hideous nail experience of my life here. The woman doing my nails took a chunk out of my finger with the cuticle scissors and left me bleeding for the duration of my experience. The dipping was a mess. It looked like I had attempted to do my own nails versus a professional. Can not believe this place is allowed to be in business.

I promised my sister a pedicure & manicure for her birthday. Some sister time after her birthday. She had an appointment not far from where I live. I choose a place close to me that I thought would be affordable and give enough time for us to chat, but give her enough time to get to her appointment. This location is located off Colorado Blvd and Mississippi on the Northeast corner. It is in a shopping center plaza. I made an appointment there 2 days prior.

When we arrived, parking was fine. Though I was bothered by the guy who asked if I wanted him to buff out my car. Not interested and a parking lot approaching women is not appropriate. That isn't how to conduct business. Anyways, we were on-time and went inside. We were greeted and we picked our colors. I decided to have a manicure done while she had a manicure and then a pedicure. Mine seemed to go fine and I was happy with my aesthetician. Her pedicure seemed to go fine too.

My sister's manicure was a disaster. Let me start by saying I know my sister is particular, it runs in our family. I am super selective too. However, we are respectful and courteous. I am not sure if it was a language barrier issue or what, but my sister was mortified when the lady told her that she was expecting perfection and she couldn't help her. We ended up leaving immediately. I paid for the pedicures, including a tip for my aesthetician, but never had such an experience in my life. I felt embarrassed for my sister AND for the business to talk to a customer in such a way. It was my first visit and my last. Family comes first. We ended up going to Bora Bora nearby (we made calls) and they took us right away and didn't give my sister any issues with what she wanted done. I don't think there was a language barrier issue either. They understood her plenty.

My thoughts are, make sure you are clear in communicating what you want from the start, before they even touch your nails.

Was a most unpleasant and unprofessional experience from beginning to end.  Nails filed crooked and was criticized and met with aggression when I asked for them to be fixed.

If you're black. Don't go here. This is the second salon in Denver where I am the only person of color and am treated different than other clients. If they don't think that's apparent, than it's a reflection of their own lack of awareness. I initially went in to get a dip manicure done, I had a previous dip design on my nails and as they were taking it off my nails were feeling sore so I asked if instead of dip we could just do a manicure so my nails could rest. The lady doing my nails didn't shape my nails, she didn't clean underneath my nails, my cuticles look raggedy. I had to ASK her to shape my nails after I heard the other lady who worked there next to us, ask the woman she was helping "if she liked the shape". In the middle of the manicure she asked if I wanted my eyebrows done, when I said no thank you she said something in her native language and laughed. I was so uncomfortable I just wanted to leave, so I didn't ask to get anything else done. I will add a picture of my nails. It's frustrating and heartbreaking to have to write this, but business need to be held accountable. Treat everyone the same, it's not ok. It never was ok or ever will be, do better.