Allure Hair Studio in Denver, CO

Rebekah is literally amazing. Every time I get my hair done, I absolutely love it. Thank you so much for everything- I always feel like my best self after seeing you!

I'm incredibly disappointed in this experience. I paid $250 to get my highlights retouched and spent 3 hours here. I came home and to my disbelief, an entire section of my head was missed. It was also not highlighted and was in very large yellow chunks. I felt like Cruella Deville from 101 Dalmatians.

I called back and they told me I could "come back in a few days" to get "an extra foil" to even it out and that I should "part my hair another way" to fix it. I went to another salon the next day and they were in disbelief that this was the result of an appointment at Allure 24 hours prior. In order to fix this job, I paid another $200 at another salon and have to go back again in 4 weeks for another touchup.

I was not offered any apology, my emails to Allure have been ignored and no refund was offered. No one has called me to apologize or fix this either. The first photo was taken at home within 2 hours of my appointment and the next were taken by another hair stylist at another business. The other hair salon told me I was not overreacting and I should get my money back as well.

Update 6/19/23:

They claimed that I suddenly decided to part my hair on the side for the first time in 30 years. They also claimed to have responded to my emails days ago when I didn't get an email until several hours ago today. They also questioned when the photos were taken, which is insanity. I have the time stamps because smart phones provide those when photos are taken. Completely rude, dismissive and unprofessional!

I came to allure after my long time stylist friend moved away, on a friend's recommendation and... I never looked back. Now almost 5 years later, I couldn't recommend higher

Best spot for haircuts. Nicole Marie always does my hair and I'm always satisfied with her work.

This hair salon basically screwed me over for having my hair done for my wedding!  I called about a month ago to schedule an appt and I told them the only day I could do it was Wednesday may 11th.  They then scheduled a time to come in for a consult.  At the end of the consult I asked what time I was coming in on May 11th to actually have my hair done.  Turns out no one is available.  I drove from Thornton to denver wasting around 2 hours of my day and I don't have someone to dye my hair a week and a half before the wedding.  Anyone that's really good is already booked up this last minute so they really screwed me with their disorganization.

Response: I understand that you need the consult first but when I called I was very clear the only day I had available was May 11th and that it was for my wedding.  I told them only book me for a consult if they can get me on the schedule that day.  It wasn't a misunderstanding on my part.  I should have at the very least been notified not to come for the consult when not a single stylist was available May 11th.  It's a shame I had to post a review to 'see what could be done for my wedding' instead of while I was actually at the salon explaining my situation.  If the information I was provided at the salon is incorrect and there is an opening Wednesday feel free to reach out.