BUBBLES Salons in Gambrills, MD

Janeen gave me a 5-star haircut this evening. Everyone there was so friendly and upbeat, even at the very end of the day! Next time I'll take a picture so that I can post it with my review!

I specifically booked with a "Senior Stylist" - at added cost - because I wanted help with my hair. I was looking for guidance, inspiration, and an updated look. I prefer a wash-and-go style, but paid extra to have a blow style because my daughter is getting married next week, and I wanted to see my styling options. I told Rose what my past experiences had been, what I was looking for, and aside from asking to keep some length, gave her free rein on the style. After she finished, she could see I wasn't happy with the look, went back in with scissors to try to "fix" it. I honestly can't remember when I've been so disappointed in a salon result. Once I took a closer look, it appears that the stylist just followed my previous cut - which I SPECIFICALLY told her I disliked - and gave me "China girl" bangs (being as I am Asian, this was not only NOT stylish, but felt a little insulting as well). When the stylist turned me around at see the finished result, the first words out of my mouth were "Wow. I hate it. " I'm pretty sure I said the phrase "Yeah,I hate it" several more times as I paid. (And yes, I DID tip). Three hours later, and I still hate it. It looks like the kind of haircut you give to your 2nd-grader at the kitchen table. My husband's response when he saw it was "You paid someone for that? You could have done it better yourself...blindfolded. Did the lady even look at you? " So. Yeah. Less than happy.

We visited the Bubbles Salon in Waugh Chapel (Feb 2024). Janine was very transparent, throughout my daughter's hair appointment. I appreciated her communication very much. My daughter did as well. Janine was very mindful of connecting with and asking questions of my daughter, to ensure her hair was cut to her liking. She explained the process to us both and the end result was beautiful. Janine was professional and kind. Definitely recommend. The establishment was clean and well-lit. All staff present were friendly and professional. Service time was appropriate (not rushed and not long or drawn out).

Absolutely horrible experience with this salon. To start I showed up at 2:58 for a 3:00 appointment but my stylist was running so behind my appointment didn't start until 3:30. Only when she was ready to take me back did she even realized that my appointment should've started 30 minutes before. I should've walked out then because it only got worse. Both my wash and cut were rushed (I assume this was due to how late it was). The stylist sat me down and asked what I wanted done which was nothing off the bottom just trimming the ends, fixing up my layers, and recutting my curtain bangs. In her own words she said it would be a "dusting" and she absolutely wouldn't take off more than what we discussed. Yet I ended up walking out with 2-3 inches less than I came in with and choppy uneven layers. I can't even fix this atrocious haircut because that would mean taking off even more length when I didn't want to lose any at all. As for my bangs she barely cut them as all but I guess I should be grateful considering how butchered the rest of my hair is. The time spent blow drying my hair took longer than the wash and cut combined. Then at the end I got charged an extra $10 for "extreme length" which was not stated before. Luckily I won't get charged that again since my length got taken off. I always tip and even did so this time but upon getting home and seeing just how bad my hair looks I wish I could take that back. Do yourself a favor and save your money and your hair by avoiding this salon.

I made a last minute appointment for a Saturday but got in. They called and said the the stylist was a little behind so had to move my appointment slightly by 15 minutes. I was in and out in 40 mins for a wash, cut and blow dry.