BOTANICAL NAILS & SPA in Patterson, CA

They did a horrible job on my pedicure waste of time and money... save yourself the trouble and go somewhere else

I called ahead to see if they take walk ins, they do. I get there in less than five minutes and they take me pretty quickly. The 2 stars is because the pedicure was pretty nice. I reminded them 3 times I wanted gel nails and toes. Pedicure first. Then they seemed irritated I wanted a manicure. She took me to the table and started My nails are short but she kept using her own nails to clear the polish mess and when she would grip my finger her nails were digging in. I told her and pulled away too many times that it hurt. 80 bucks is too much for a place with no a/c, no fans, and mediocre talent .

Absolutely horrendous don't go with the tomboy. She does not know how to do nails. PLEASE AVOID HER!!! My child could probably do it better. I PAID 40 bucks for a shitty ass job. Will never be going again.

I've been here a few times and each time I leave I'm not happy. I've given them a few chances in hopes they would be better... today was the last straw. I made an apt today (9/17/21) for 10am for a pedicure and fill.... I sat in the pedicure chair without water or anything for 16 minutes. Then had to wait 40 minutes for them to get to my nails... I just left at 1pm. My nails are shit. lop sided, paint on my skin.. I'm over it.

I wish I could give this place a negative score. I had an appointment for 5:30 for two pedicures and manicures and arrived 15 minutes early. Called from the parking lot too make sure that I wouldn't just be sitting in this place due to COVID-19 and was told to give them 20 minutes. 45 minutes went by and not a call saying to come in for services but a few people did go into the nail shop and were turned around due to no appointment I'm assuming. Finally 54 minutes later two individuals walk out so, I'm assuming it's our turn to be in the chair. We walk in and not greeted for the first 10 minutes standing there at the front door on the rug awakes and the three workers including the male owner never looked up. All three staff personal were with other clients but we had an appointment and that's no excuse not to acknowledge paying clients. How rude right!! This is why we had stopped coming here in the beginning because it's always overbooked or let's say slow as hell which I don't mind but rudeness was an entirely different t conversation . Let me also include that I'm posting Yelp comment while sitting in a chair that Ive been in for over 2 hours now! I have not gotten a manicure and the second pedicure is just now getting started. We're not going to even add that a lady that came to the door while we were sitting in the parking lot without an appointment is now getting a pedicure and manicure from one of the staff that was previously doing another customers nails but finished her and now working on this lady that had no appointment. This staff member clearly should've come over to me and my guest and gave me my manicure before starting on a new client without an appointment. Right??? So now I'm sitting here with cold feet while the owner is now finish up with his client, watching him sweep the floor and chat with the older lady that has asked both of the so-called helpers to complete and start my manicure but of course that would be too professional so the older lady is upset that she now has to complete both manicures, bless her heart without any help at all. Doing this time with businesses closing down and with his business previously being shutdown two times and the. They could only work on the sidewalk you would think they would provide a service of a C and not a F-! So now I'm waiting for my guest to get a pedicure because both manicures at this point is completely out the door since I'm pissed right now and the place closes at 6 and it's now 7:45 but the other lady without a appointment is just as happy as can be receiving the services that she is paying for! My guest water is now freezing cold, toes wrinkled and the nail shop is cold now but the owner continues to never acknowledge that we have not received the services that we came i for or says hello not onetime. The older lady comes over to put the final clear coating on my polish which I really didn't care if it was on or off at this point and I walk over to the so-called floor heater for drying. The air was cold the surrounding floor was filthy and counter and I was now over the bad service from this hell hole. My guest was in disbelief and I was so embarrassed to have even driven here for this amateur service. My friend is texting me saying that this is the worst service that this is the worst service that he's ever experienced in life but the lady that had no help with completing both of our manicures did a great job under al of the pressure that she was under! My final thoughts lead me to believe that the other younger lady and owner felt as if they didn't want to help or provide services to my guest and i because we were black. What they didn't know is that my black earned money tips pretty damn good for great services. I had heard this rumor before and I should've listened back then. I can spend my money somewhere else and not feel disrespectful or unwanted. 3 hours later and no manicures I still tipped the lady $20.00 and told her thanks but I didn't tip my regular $40.00. Total for two pedicures $75.00 but this YELP is priceless but checkmate for the owner of the shop. I own 8 businesses and I know that Yelp and bad reviews can cost you thousands of customers.. Learn how too appreciate each and every customer that walks in your door for services that they pay for.