Blue Sparrow Salon and Spa LLC in Hammond, LA

After my initial appointment with Karalee, I was happy. But a week later, half of my eyelash extensions fell out. When I called her and asked her about them, she basically blamed me and said I "didn't do something right " with either improper makeup use, improper sleeping position, etc. I have had my eyelashes done 3 times prior at other salons and never had it happen before. So instead of correcting the situation, she blamed the client.  I also had microblading done by her the same day. I was happy with my microblading also. Your initial appointment charges the cost of the initial and the cost of the touch up. I scheduled my touch up appointment the same day to return 4 weeks later. When it was time for my touch up, she called me the day before and asked me if she could reschedule it for later because the shop was closing for Strawberry Fest. I agreed and she reschedule it for 3 weeks later. I arrived for my appointment 3 weeks later and she never showed up. She called me the next day apologizing saying she forgot to put me down on the books when SHE rescheduled me. Ok, getting a little annoyed but I understand. So she schedules me out 4 weeks later for the end of May. Now take into consideration my initial appointment was the first week in March. I asked her to send me a text confirmation so I wouldn't forget bc I was driving at the moment. She said sure no problem. I never did receive the text confirmation. She swears she set it up but I can tell you, I NEVER received one. So I call her yesterday and asked her when can I get in for my initial and she has an attitude saying I missed my appointment and now due so I can get in until July. I explained to her that I never received a text to confirm and she says she set it up so now it is My Fault Again..... So I have been passed off for 5 months for an appointment that should have been done 3-4 weeks after my initial! I told her forget about it, I will go somewhere else where the employees are more professional. Now I have lost out on the money I spent for my touch up and will have to pay someone else to do the job SHE has already been paid for. My advice: if you want eyelash extensions or microblading, find someone else more professional.

7/18/17 First timer here!

I am visiting family from California and decided to get facials with my cuzzin! I am so glad I came in today.

I walked in and it smells so amazing in here and it's very clean. They have music is lightly playing and the walls are a beautiful pinkish color.

Karalee did my facial and she is AMAZING!! My face feels so wonderful and refreshed! I'm so glad I stopped by here! I recommend it to anyone who wants a relaxing facial. She's very knowledgeable and knows hee stuff !