Baytowne Nails in Champaign, IL

The first picture is what I asked for, the rest are what I got. I tried to be nice, and hold myself together the whole time, but I will never ever be back, nor will my friend. For starters just for my fill it was $50, and my friends was $80! For very simple designs. Secondly, she cut me, yanked my arm, told me it was my fault I scuffed my nail when the lady is aggressively pulling me every which way. How is that my fault? She gave me "advice" on how I should hold my hand and I just was in shock. The nails look nothing like I asked for. I wanted to keep the oval shape but everything is big and bulky, color everywhere. I didn't want to be rude to the people so I bit the money and left. You can find better business somewhere else for cheaper. I will now be doing my own nails and covering up whatever this is.

Terrible customer service. I walked in at 10:57 a.m. for an 11 a.m. pedicure appointment. 3 women, without appointments, walked in alongside me, but Baytowne made me wait. They didn't say we'll be with you in just a minute, have a seat... nothing at all after I informed them that I was there for my 11 a.m. appointment. I had already stopped getting my nails done at Baytowne because they will undoubtedly mess the shape up, cut me, etc. I continued to get pedicures done though because it was a different experience, yet the overall customer service experience continued to be less than ideal. Please note that this review comes after me finally being fed up with the shenanigans at Baytowne Nail Salon. Today was not the first time I have experienced their rudeness, but rest assured, it is the last time!

Didn't listen to the shape I wanted. I didn't want them pointed. The color isn't even close. I was trying to tell the lady what I wanted and she just interrupted me and said "okay, okay, okay" my nails and not level as my natural nail would be.. the tips are on crooked. They are angled upwards and they are so gunky under all of my nails. Lastly, I got cut.

Short Story -- Some employees definitely need to be recertified as nail technicians. Their practices were very damaging and unsanitary. Long Story -- I got an acrylic set put on for my graduation and vacation. While the design I chose looked great, the acrylics themselves were put on horribly. I think too much glue was used, because the nails pointed upwards instead of lying flat on my nail bed. Think pride rock from the Lion King -- that's exactly what they looked like... Not only did this make the nails look ugly, but it also left a lot of space in between my nail bed and the acrylic. This is can lead to bacteria build up and possible infections. If I had the time, I would have had them removed immediately. Unfortunately, by the time my nails were finished, the salon was closed and my graduation ceremony was the next morning. I kept getting major food and dirt build up in between my nails and the acrylic, so I had them taken off as soon as I got home from vacation (2 weeks after I got them on) ... This was not due to improper hygiene, but because of how the acrylics were put on. The man who removed the acrylics (I think the owner?) did not soak and file down the acrylics, but instead just ripped them off. Only one of my fingers were soaked/filed because he physically couldn't rip it off. While my nail was soaking, he started cleaning and trimming his own nails right in front of me and then tried to use the same clippers on me without sanitizing them! I wish I was making this up lol. While the people who did my nails were kind and courteous, I really think their nail tech licensure needs to be reevaluated... Considering how concerning their practices were plus their no refund policy, I wouldn't recommend coming here.

We walked in, no appointment, the night before prom to have another nail salon's fail corrected. They were absolutely incredible. They were accommodating, polite, skilled, creative and efficient. Ellen is extraordinary! We will definitely be returning, and we highly recommend them!!