Ashley Stevens Salon and Eyebrow Threading. in Mechanicsburg, PA

Hello. I called and made an appointment and specifically told her I wanted all over root color and partial highlites when I got there she was working on a friend and I waited 15min. Not a big deal. I sat down and explained I pull red. I do NOT want the red tone. I asked for a darker root color . We looked at swatches which honestly is very hard to do not being a colorist and I told her make it alittle darker but please no gold tone . No red. She did the color (root only) and added about 7-10 highlights. Rushed thru this. Washed my hair and without a full blow dry (or trim as I asked for) she told me I'd have to come back another day for maybe lowlights a style and cut?!? I was EXTREMELY understanding of this woman's time. Was I happy -NO. But I understood. Perhaps she overbooked? However I called in and made an appointment. If she could not take me that day at 130 for the services I asked for then she should have told me so!?! Her friend had driven 2hrs so I was pretty understanding. However, I was also a paying customer. $160 later with hardly a blow dry. No trim. No style I walked out . I then Saw my hair in the natural light and have been upset since. I tried to call for 2days. Nobody answered. I finally got thru today at 9:45 am (sat.) and explained I need her to fix this. I have graduation this week. Lots of family events , lots of pictures. She said No. I have to wait 3 wks before she has time. 3 weeks?!? And his will fade by then?! Honestly I am so upset I have been treated this way. I don't have this kind of money for someone to make a mistake this way . I told her 10xs PLEASE NO RED!!! I trust you , you are the stylist not me. I was very patient with this woman. I wasn't happy to walk out with half wet hair and have to go home and dry and style myself especially since paying $160 for a service that was not completed. Today she made NO effort to apologize. Nothing. Basically said the best I can do is June 2. So I'm out $160 and will now have to go elsewhere to get this fixed -PAYING again. I am not ok with this and should absolutely be refunded. Again if she didn't have the time to do what I was asking when I called for an appointment she should have told me this. She did not listen to what I wanted or actually did NOT WANT. Right now I am just a mess . This is NOT OK. Please be mindful of who is doing your hair . Even communicating with someone doesn't seem to be enough to these days . I work very hard for my money . I rarely treat myself to hair things. This is just not ok. Shame on you Ashley Stevens Salon

I called on Tuesday and was able to get an appointment on Thursday for me and a girl friend. The booking process was slow and took a while to get across exactly what I wanted. But they seemed very accommodating. On the day of the appointment, the woman eith whom I booked the appointment called and said due to a call off, she was unable to have our take care of my friend and I at the same time. She said she would be able to do us one after the other. I told her that was fine. When we arrived, no one was easily visible in the salon. No music was playing. We were the only 2 people there. The woman I had spoken to on the phone came out of the back room. She was walking slowly. She stated she had fallen the night before and was injured. She moved very slowly and did my manicure and pedicure first. She made little attempt to make conversation. She did not know her own polishes very well and seemed very discombobulated. The manicure and pedicure were less than stellar. She did not ask if I needed my nails to be cut shorter. She did not trim my cuticles at all. My finger nails are unevey shaped and poorly painted. There is paint on my cuticles and naked strips around my edges. There was no attempt made to partially dry them before applying cuticle oil. Overall very disappointed and absolutely not worth the price.

Prices were excellent. Steve did an amazing job. I have been looking for someone who can do my hair the right way for over 5 years and finally have found someone! Great place. Definitely worth it

Every thing was perfect and I was really satisfied with my son's haircut with the very reasonable price .there was just a problem that we waited more longer that our appointment time.

Excellent salon! Started coming here upon the recommendation of a friend and after having several unsatisfactory haircuts in Carlisle. Steve is a fantastic stylist. He is a color expert and I have been so happy with his recommendations for my hair cuts. I also like that he teaches me how to style my hair so I can actually recreate the look at home! Prices are comparable to the competition but the service, friendliness and care from Steve place this salon heads and tails above anywhere else I've gone in the area!