Anne Welsh Salon in Alexandria, VA

I have mostly positive impressions to share, with some hesitations and asides. I've been a client for Ann Welsh for years at this point. And I found that my experience differs a lot depending on which hairstylist I ended up having. Due to time constraints and also a hair stylist moving on, I've had more than one regular stylist at the salon. There was a period when I was super happy with the color they were achieving for me. And then there was a period where they consistently went brassy, which did not thrill me. This seemed to be driven by a shift in the products that they were using (or what was available from the line?) That said, they've always been very accommodating when I needed to schedule something last minute. And I've even been on texting terms with one of their stylists, so I definitely felt cared for. I have not loved the hair washing experience the last several years. Usually this is something I find a bit meditative and relaxing. But I have learned that it is highly dependent on who is providing that service. So unfortunately this part is not one of my favorite aspects. I kind of grit my teeth through this portion

Terrible customer service, especially from male (Pat or Rob)? Made me feel like I was not a customer, just a nuisance. Actual haircut was ok.

Well, for $80, I expect to get a great haircut--at least an $80 haircut. I've been butchered more than once at this salon. Never again. Too many inexperienced hairdressers just trying to make their bones. And they are learning at $80 a haircut. Overrated. Overpriced. Not worth it!!!

I've been to this salon about 5 times. Before I say anything, I want to be clear that I love my stylist and I'm very happy with her. Without her, my review would be zero stars....OK, on to the rest of the review....I've never gotten out without spending any less than $190 on color and cut. Today was $215 (before tip). This is the highest I've ever paid in my life. I used to go to someone in Tysons Corner that I loved and always charged $165 for the same service. The worst and most frustrating part is the parking. This place has a small square concrete slab for about 4 cars to park in. It's very difficult to even fit in this space to park straight. Then the street parking goes on and on for many blocks (it's Delray, say no more). They should pave the 'yard' next to the house in order to provide adequate professional space for customers (after all, it is a business). I guess they don't do this because the owners live upstairs. I've got a couple of months to decide if I'll go back again. If I do, it's only because I like the stylist so much but the overall vibe is not right.

I went to Anne Welsh for four years and if this was for cuts and customer service, I'd give them 5/5. I went to Tiffany and she was amazing at working with my naturally wavy hair and my son's hair. Her sweet demeanor and ability to listen always left me with the perfect cut. The front desk staff were also amazing and extremely professional. The 3/5 is because the salon raised kids' cuts basically to a price that would lead one to believe they did not want children as customers. That price was astronomical and we had to take our business elsewhere. Additionally, sometimes when I had the shampoo assistant wash my hair they made snarky comments to each other or other employees about my hair being dirty or having a lot of product. I'm a working mom and have a lot of hair and I don't go to a high end salon to be shamed about my hair. I left because I wanted a neighborhood salon for the family.