Aire Salon & Beauty Bar in Woodbury, NY

Literally the worst experience I've ever had in my entire life. I started going here in June I had extensions in my hair. The incompetent stylist Alyssa told me she had to fully take them out and re Install so that was about $600. It was new hair only 2 months old . She also did what she called a full head of highlights which it's not. I went back in for my move up which I now found it is not a move up simply pushing the beads up and matting the hair. More of a scam to get more money. She also claimed she did a full highlight. I told her after that time I wasn't thrilled with the color. I sent her pics of what I wanted and she blew me off and said she would do more next time. Well I went back and my hair was completely all messed up from her botched move up which I confirmed from real hair extension specialists in the area it was indeed improperly done. As a result my hair that was now only 6 months old had to be thrown out because of her incompetence. I had to how reorder new hair. Pay for another install which was done with the wrong color beads. She also had the audacity to charge me for a full highlight and an extra bowl of color. I left and reached out and told her I wanted a diff color and she told me it couldn't be done which is absolutely insane I've been getting highlights for 15 plus years I know what color my hair is capable of being. As time went on I got more and more upset and annoyed as I saw what a hot mess my hair was. I sent her pics and she said that she would add more highlights next time. I was done. I called to cancel all of my future appointments and she argued with me. She's horrible. For someone who gave this subpar salon pushing $3,000 in 6 months you would think they would be nicer. She's lazy and just doesn't want to do the work in conjunction with not knowing what she's doing. Stick to blowouts and go back to beauty school and get a class on how to talk to people.

I was 8 minutes late to my appointment because of job; my sister got there before me and let them know I was slightly late and apologized for me. She said if it was not ok, I could cancel my appointment. The front desk lady was pretty rude and launched into how "appointments are only 30 minutes long" and seemed openly angry I was late (it's not intentional, it was an accident and I apologized - my previous appointment here I was on time). When I got there I apologized profusely to the hair stylist, who said it's ok. On check out, the front desk lady was super nasty. She asked if I was paying for both me and my sister and I said just for me. She proceeded to give a dramatic, rude, loud sigh and said she asked my sister in the beginning whether or not we are a group, and now she has to cancel our appointments and rebook them. She made such a show out of it that I openly said ".... Umm ok sorry for the inconvenience? I can just pay for my sister if it's that big of a deal...." And she was like "oh no inconvenience at all!!!" But her words, attitude and mannerisms said otherwise. Overall this place isn't worth it. The front desk lady is rude, and they rush you in and out. And to top it all off, my hair ended up looking awful. Better to pay for a regular salon where you get better service and nicer treatment. I will be canceling my future appointment.

They do not know how to work with curly hair. So much of my hair was pulled out because she didn't brush it first. She was pulling out knots with her hands and a round brush. My scalp is also burnt from her leaving the hair drying on my scalp for too long. My hair was left frizzy, knotty and not at all what I asked for. I put in the booking notes beforehand that I had long curly hair but they assigned a stylist to me for only 30 minutes. They should have known that would not be enough time to blow out long curly hair. Overall horrible experience.

Destiny gave me a gorgeous blowout. Exactly what I wanted. I even received compliments at the trade show I went to. And she was really gentle with my frail hair.

Everyone here is so nice! And I mean everyone! The receptionists, the girls who wash your hair, every stylist I've tried and the make up artists. Aire is a professional, friendly, warm environment. The stylists are extremely talented. I always leave feeling beautiful!