Yelena Skin Care Salon in Beachwood, OH

I had Groupon for 3 microdermabrasion with 10 min photo rejuvenation. My first visit was terrible. First of all, she didn't even do 10 min photo rejuvenation but she only did like 30 second to 1 min. When I pointed it out, she said "it's okay cuz it will be too much," then the description shouldn't have said "10min" from the beginning. The description of Groupon is inaccurate and second of all, she demanded me to pay $18 ($6 each) for tax in advance (cash only) but I previously paid $147 for 3 sessions on Groupon so it should be around $12 ($4 each) I know It's petty difference but she still shouldn't be asking me overpriced tax amount n should be precise cuz it still counts as money. And this means she takes $6 extra per customer that can't be reported as income to IRS in accordance with tax rate for certain sales n pocketing her for own benefit that's illegal too! Third of all, When I told her "u should make a note on Groupon that u will charge tax at the time of the service," now she gave me the attitude n even gave me the hand gestures like "go away" and slum the door on my face! It was awful experience and I would never go back n I need a full refund from Groupon for having terrible service cuz I paid for the service upon agreement according to the description on Groupon but it was not as described n the description is deceiving. She was such unprofessional esthetician and provides terrible customer service. What a waste of my time n gas!! Three strikes out!! I go many facials but she's the worst one for sure I never recommend this place due to her unprofessional conducts mentioned above.

Yelena is a very accommodating and hard working person. I've enjoyed going to her office over the last couple of years. Good product, clean location, and great experience.

This is definitely a high end Salon with the great interior design, excellent service and a clean, relaxing environment. I have had a few of the facials and all were very well done. Yelena is using only high quality products from Dr. Howard Murad M.D. and it makes the results perfect each and every time. She is so nice and goes above and beyond to make customers comfortable. I always feel relaxed and pampered at the Yelena Skin Care Salon.

She was a miracle worker! After I ruined my skin with an at home peel, she fixed my skin and now it can rival a babys bottom :) Although the living social was good for a microderm, she also gave a mini facial and shoulder massage! She definitely knows what she's doing!

I was very satisfied with the service I received at Yelena's. She was extremely friendly and knowledgeable about skin care. She first assessed my skin before applying any products. She goes over and beyond what seems to be standard facial services. I've had multiple facials in and outside of Cleveland and Yelena's by far is high on the list. I highly recommend this spa. I'm definitely a fan.