ViVi Nails&Spa in Richmond, KY

i went to get prom nails done with my friend a year ago  and the worker got mad at me for talking to my friend that was sitting beside me. my hand accidentally moved when he was doing my nails and he slapped my hand. he wasn't joking or anything either. he overcharged me completely . $100 for almond acrylic french tip . never came back there and don't plan on it.

Accidentally selected the wrong service on paper and corrected pretty quickly.  I spent the rest of the time paying for this error through an extremely rough service.  Wish they would have said "can't do it" instead of torturing my feet for 30 minutes. It was an honest mistake that didn't need this level of upset. Side note - at least the color was pretty and when I can walk rather than hobble again, I'll show that off.

I was not Impressed with this place at all. Prices are too expensive for what you get. I had a pedicure and had to wait nearly an hour. They didn't even trim my toenails! Fortunately, I was only visiting this area so I won't have to go back.

Was very happy with my nails. The lady was very friendly and was able to copy a photo of what I wanted perfectly. The wait time was long, but I understand that I came during a busy time and day. I recommend!

STAY AWAY!!! We are getting ready for a Disney trip and decided to get my fiancé and step daughters nails done a Disney theme(Minnie mouse to be exact). This is what we got. My fiancé left bawling her eyes out, she's 5 months pregnant and it was a jam packed store so she did not feel confident enough to say something by herself while still there. When I called to complain I asked for a manager or an owner and got the usual run of the mill nail lady. I asked them where I could send the photos so they could see what I was talking about and why we were all unhappy. I ended up speaking with 3 different employees, all of which were very argumentative even after seeing the photos and blamed my fiancé for not speaking up while still there. She was supposed to get a pedicure as well but left after she was seated and saw how bad the work done so far was. They said the Minnie Mouse on our 5 year olds toes was messed up because her nails were so small(which if that's the case how did they manage to get the dots so far apart?) and that my fiancé's nails looked the way they did because they just trimmed them to the shape of her real nail(really? 4 squared edges with an extremely rounded middle nail, embarrassing). I originally called looking for a solution to a very clear problem and was met with nothing but hateful women trying to convince me that this was a good job. If this is a good job by their standards keep your money and run!! The service received looks more like something from an out of home nail shop not an actual nail salon. Not worth the headache, time, or stress of dealing with rude employees or a business that can't admit when it's made a mistake!!