VIP Beauty Salon in Guttenberg, NJ

On 12/22/21 I went to this salon for my color and highlights. They changed receptionists. The old one was courteous and helpful. The new one, Amanda, is rude and unprofessional. I came in at 9:50 AM for my 10AM appointment. I sat there for 35 minutes waiting for my stylist, Mr. F. I tried to call him on my cell phone but there was no reception. I asked Amanda for help and she told me she didn't know the password. However, the owner, Gladys, told me to ask Amanda. Amanda has been abrupt with me before but this goes beyond rude! At 10:30AM I asked Amanda again and she told me that Mr. F would be delayed. SHE SHOULD HAVE TOLD ME THIS WHEN I WALKED IN. I also blame Mr. F. He called my Long Island number at 9:30AM where I was staying with a friend. How could I be in the salon at 10 AM if I waited for his call there? He should've confirmed the night before. When I told him what Amanda did, he said that he didn't want to have problems at the end of the year. I am the client. My hair color cost A LOT of money. He should've been concerned with my needs. In addition, I had to pay by check because the shop, which always took credit cards, would only take cash. Good thing I had a check because I don't carry tons of cash in my wallet. MOST harmful of all to my hair was Mr. F's lack of concern for same. Three months ago when I had color on my hair, he said it needed deep conditioning but DIDN'T tell me what to buy. Yesterday, when I asked him what to get, he said I should buy it in the drug store as the shop was very expensive. BUYER BEWARE: Do not go to this salon. To conclude, Mr. F never apologized for being late. Amanda should be fired. She not only is rude but I had to ask Gladys if it was okay to pay by check as Amanda wouldn't answer me. BUYER BEWARE: DO NOT go to this shop.

I returned to this salon this morning, after going to another salon for a few years. Yesterday, I went to my now "old" salon and got a terrible dye job. Thank goodness for Letty & Gladis of VIP who saved me today. They managed to take jet black hair into beautiful brown hair. The results are spectacular! I'm so, so thrilled with my hair now. I can't thank them enough. I will definitely be returning to this salon again soon!

I have been going to Gladys since the age of 18 (I am in my late 30s now) Gladys is excellent, very professional and she really cares about her clients. Gladys and her team are courteous and welcoming. You will not be disappointed!

Happened to walk by so I decided to give them a try. Not gonna lie but it was the best fade I've ever had and price was reasonable! I think his name was Jackie. Too bad I live in TX cause he would be my new barber/stylist!

Haven't had any of their services. However, by just interacting with the workers when I asked for just a cut that cost $35 dollars (no wash, no blow dry!!). I was about to let my hair down to show the length and was given a price before, seems given blindly in my opinion. They didn't even bother to look at my length or ask what style. Too pricey for me in Guttenberg.