Valentino Nail Bar Concord in Concord, NC

trash no refunds for bad work or nothing! front desk little girls very unprofessional very dirty equipment heard of many ppl getting diseases.

Experience & Ambiance

Book your appointment in advance!
Pedicures are perfect here!
Ask for Andy, he gives the best pedicures!!!
I get the Ultimate Detox Pedicure base price $70 or Luxury all in One base price $100. If you work/stand on your feet all day go tor the luxury all in one you deserve it! They always have a great music selection and offer beverages. Once again pedicures ask for Andy!!

Have been here 3 times in hopes of finding someone good. Had no issues with my nails at the other place I went but it was far & often hard to get to with my schedule. After the 1st time, my edges started lifting. The 2nd time the design/French tip lines were awful & more lifting started happening.  Yesterday I decided to just start fresh & get a new set put on.  I have NEVER had such a disrespectful experience in my life at a nail salon. I'm not overly picky & didn't really have anything specific I was looking for but I wasn't offered colors, just a suggestion of pink & white ombré. As I got to thinking I pulled up a couple of pictures & showed him what I think I wanted color wise (copper ombré) & asked if he could do that. He huffed & got up to get the colors. As he's putting the tips on I told him I wanted them shorter than what he cut them & huffed when I asked him to go shorter. He kept saying "shorter? That no good" & I said yes, I'm on the computer all day & I don't like long nails. Keep in mind, I CAME IN with short nails & told him I wanted the same length. He then proceeded to use bright white base acrylic as opposed to natural/warmer tone that I asked for. Then he couldn't do the ombré like i wanted (just a a standard ombré - nothing special), so I said ok, let's just do standard French tip with the copper color tip. He started doing it with a narrow brush -  the narrow "new school" tip which is not what I wanted.  After 1 finger I looked at it & said that's not what I wanted & tried to explain it to him. After some back & forth, the nice lady next to me pulled up a standard French tip picture to show him. He proceeded to tell me how that wouldn't look good & the other way was better. When I looked again at what he tried on 1 finger & decided it wasn't what I wanted, he says "so do you just want plain" - which I thought he meant just plain polish. I said yes & starts putting clear on the bright white acrylic. When Instip him to clarify what he meant, he drops his tools & glasses on the table, starts speaking  in his native language to the young lady next to him (who I later learned was his wife) & stormed off. She was very pleasant & tried to fix what he started but I was in shock at how childish this man who looked to be in his 50s acted. At this point even though my nails looked awful, I didn't have time to fuss about it or to start over.  I let her finish, told the girl at the desk about my experience & tipped the wife because at least she tried & was pleasant.  I figured I can live with it for 2 weeks.

After getting home & looking at my nails, I realized how bad they really were. The acrylic was thick & "fat" & overall just poorly shaped. The tip lines are uneven & they  were practically glow in the dark white.  Even my husband commented on how badly they looked & were probably the worst he had ever seen! I have an appt to get them fixed by the wife in a couple days (our schedules didn't mesh) so hopefully it will be better.

To clarify - I've had both ombré & colored  tips before (see the blue tip picture).  The tech uses a neutral base THEN adds the colored/light acrylic. This guy started with the glow in the dark white so I'll now have to start again by soaking off the brand new set & eating up 2 hours of my day.

The sample pictures are what I was thinking for the ombré. I didn't have a preference if the dark was on the base or the ends. But what I ended settled with because I just wanted out of there.  So if they give you an older man named Tay, ask for someone different.

UPDATE:  I went back today to get my nails fixed. She refused to start fresh so I could have the clear/natural acrylic as a base & argued with me about what happened. She ground down the built up acrylic so the overall shape is better but the length difference between the hands (see updated picture). The attitude I got was unlike anything I've personally experienced in 30 years of having my nails done (off & on). In all my years I've never had them look so badly that I had to go back & have my nails fixed.  So back to my previous person even if it's super inconvenient.
EDIT#2:  the day after my repair, the tips of 1 thumb & my index finger started chipping (see pics). Just wow - worst experience ever!

On the way out the country, I've decided to try this nail salon since I haven't found one near me yet. I requested a pedicure with gel polish and acrylic tip. I also wanted a full set. The service took so long that I couldn't even get a full set. While on my trip day 2 my gel polish started to PEEL off. On day 3, one of the acrylic big toe nails POPPED off with ease. Once back in North Carolina I called the salon hoping they could rectify the problem with giving me some money back or simply fixing the nails altogether and was quickly told no and that their policy states you have 3 days to return to the salon for it to be fix. But again I was out of the country. This was the WORST service I've ever had and won't be back.YOU WOULD THINK THAT WOULD BE A REASONABLE REQUEST (I obviously would have came in if I was in town) however I was immediately disregarded given the circumstance. Not only do they provide bad nail service but their customer service is awful.

I regret to say that my first experience at Valentino Nail Bar left much to be desired. My initial request for a simple acrylic overlay on my natural nails seemed straightforward. However, the nail technician, Vu, suggested adding tips to enhance the final look, even though I had expressed my preference for keeping it natural. After some back-and-forth, they agreed to proceed without tips, but Vu's frustration was palpable as he clearly preferred someone else to handle the job.

This situation took an uncomfortable turn when Vu became visibly upset, engaging in an argument with another technician in Vietnamese. The pregnant technician working nearby had to intervene and take over my service while Vu stepped out. At this point, I couldn't help but feel anxious due to the unfolding drama. When I inquired about the situation, the pregnant technician assured me that Vu's frustration was directed towards management for insisting on the natural nail treatment.

Despite her best efforts, she was juggling her own clients, which led to my service feeling rushed. It left me with a sense of being a burden rather than a valued customer. When Vu returned to complete the nail shaping, he did so in silence. The end result, while an improvement from when I arrived, still bore the marks of a hurried job. It was embarrassing to have experienced all this turmoil during my visit.

To make matters worse, I was charged $50 for a simple SNS overlay, a price that felt steep considering the lack of cuticle care. This entire experience was disappointing and fell short of my expectations for quality and customer service. I hope that the management at Valentino Nail Bar can address these issues to ensure that future customers have a more positive and pleasant experience.