Trinity's nail salon in Harlingen, TX

I got my nails and a pedicure done here a few months ago before I went to a trip out of state. I simply wanted all red acrylics and a basic pedicure. I had gone here before and I had always left happy, but the customer service was never great. As I walked in, I was quickly greeted by the lady at the front desk and soon after, she started on my nails. Her station was in the corner of the salon, away from everyone else's which I thought was weird. From her attitude, I could tell that she did not want to be doing my nails. Because of this, we sat there without conversation for most of the time. Eventually, we got to talking about work and she told me about how much she hated her job. She talked horribly about the management and her co-workers. This was a huge red flag and made me extremely uncomfortable. It gets worse. As she did my nails, she did not shape them until after she applied the acrylic. She applied acrylic to ragged nails which caused great pain on my fingers. This was a horrible idea because she filed one of the nails too short. To fix this, she applied another nail on top of the nail that was there already. Still, she filed it too short, and now it was stubby. I was extremely unhappy with my nails, and I wanted to get up and leave. The lady sat there doing my nails and huffed and puffed about it. Eventually, I go to the back and tell the other ladies about how I would like for all my nails to be symmetrical and fixed etc. One lady gets up to fix them and it takes her less than 2 minutes and it had taken the first lady close to 2 hours to only shape them. I was super unpleased with the service from the first lady. Then, the first lady applies the polish and without asking me, she uses gel polish which I don't find out about until I am paying at the end. As I pay, this lady tried to charge me $40 more than the correct price of my services. I informed her of this and had to do the math on my own in the end. Overall, horrible experience and will never go back.

Got my nails done for Valentine's Day and a photo shoot I'm having and just loved them. They were able to squeeze me in last minute and it was really nice as they had some nice relaxing music. Thank you Gracie for my awesome nails.

As a walk in, I would not recommend. Three people looked at me and no one came to front desk to ask if they could help. When I peeked around corner and employees looked at me repeatedly, one finally asked but it was too late. I figured they were only taking appointments at that point and said nevermind.

I really wanted to give this place a good review because a friend recommended it, but the services I received were far from satisfactory. I came to get a dip manicure done and within three days, it was chipping at the corners. The polish was uneven and the quality was very inconsistent. It's hard to tell in pictures but I had never had such an uneven dip manicure before. I went back after several days, and the same technician repaired six of the nails for me. The NEXT day, my nails were chipping again! Overall, I was disappointed in the services I received. The worst part was that the technician was unaware of the flaws in her technique. I eventually had to go to another salon to get them fixed after a week.

Would not recommend -- the place is nice, but the employees are not very friendly and the customer service isn't great either.