The Nail Boutique in Mauldin, SC

My experience was so poor, I had to share a review to warn others. I was traveling from out of town and wanted a simple manicure with polish. I have weak nails and asked if they had a nail strengthening base coat. The technician said that all polishes are the same and that my nails "would be fine" The service was ok but the incredible fumes of polish told me that it was not "OPI" polish. My nails chipped in less than 48 hrs and then my nails split from dryness. My fault for not stopping the service when I realized the polish was a dupe. Also, slightly rude service but possibly because the poor girl was sick with a cough.

So I went to the nail salon on my lunch break to get a simple white coffin set. Nothing crazy. Just a simple white set.

I asked for colored acrylic and the lady said, "we don't have colored acrylic. We can do your nails in regular acrylic and paint it white." Fine. Same style. (Said they only had dip powder but dip and acrylic are the same, just a different process...)

The other dude there does my nails and starts to do an ombré so I stopped him and said no, just white. Mind you I showed him a pic. Mind you... he's using the WHITE acrylic that they claimed they didn't have.  

He does my nails and asked me if I liked them. I said "no I don't but I have to go back to work." He continues. I had him fix at least two nails before I was over it.

I washed my hands and went to pay.

Dude said $70. Normally I would have just paid it and went about my business but I saw the breakdown of what the 70 was for.

$40 for the full set.
$20 for gel POLISH
$10 for coffin.

Now I'm used to paying for shape (never understood it but whatever) but $20 for a clear coat of gel.... Nah.

So I tell him and he CHANGES the price list to say

$60 for an acrylic set
$10 for shape.

I told him I'm not paying $20 for a clear coat and asked for him to take off the clear coat. He said no. Cool.

We argue a bit. Then he comes back and says "ok pay $50" and then flips the screen around again and it says $70! So I look and he charges me for the shape(10), gel (10) AND the length(10) But he didn't charge me for the length in the beginning. So he was just adding stuff.

I went off.......... Let Navy Federal show me that they took more and I'm going off again. And look at my nails. TRASH!

Stop giving people your money when they don't respect you. He was hella nasty and if you know me, you'd know that I was calm the entire time until shorty tried to play in my face.

I recorded his behind because nah. I wish I would have taken a picture of the screens but he had me HOT! He didn't even prep my nails and even though he said it was a new set of tools, I had no proof that they weren't so I let him go.

Don't go there. (I would show my feet but nah. Just know, it's trash too) Tim is the dude and the manager didn't want to give me HER name but was too quick to throw him under the bus.

I wish I knew how to post pics here.

Me and my sister have not be pleased with any nail salon in the upstate AT ALL. Every place we go has been just not good. It so upsetting spending 50+ on nails and not have a good experience.

But this salon is amazing! Me and my sister were BLOWN AWAY by how amazing our nails looked. My sister went back after her other set grew out. You know if my sister is impressed that it's good. Me and my sister are very picky but we LOVED this place.

Y'all are amazing! Keep it up!

Another note is my sisters nail broke the next day on the second time set. They fixed it super quick with no issues and didn't charge her.

Strongly disliked how my nails turned out after going here! They didn't cut my cuticles at all and the paint job is okay at best. The guy cutting my nails wasn't very friendly and I feel like he just wanted to get the job done as quickly as possible.

Fourth and final time... I have tried again and again to do my nails here because I love supporting my community and the local businesses around my town. But every time, it takes 2+ hours to do one manicure not because of the lack of staff but because they don't know how to work with customers who know exactly what they want. Sadly, this experience has been the worst for me.

Its easier for you to tell me that you cant do it than for you to try to do it and it comes out terrible. I Have never been treated so poorly by any of the nail salons i've been to, and its ben A LOOOT. I'm always trying nee places until i find exactly what I like.

The person who tried to fix my nails told me he had no problem taking everything off for me to leave, in the tone of "please don't come back". Its honestly so sad to see that a little happiness of someone's day could be completely devastated by the lack of professionalism. I'm disappointed. Now my nails are fragile, undone and i wasted 3 hours away from my family that I'll never get back. At least i didn't spend my money ($60+) on something I definitely was unsatisfied with.