TEN Salon & Med Spa in Loveland, CO

I am soooo thrilled that I found this salon. I stumbled upon Lyndsay and she is the greatest thing to ever happen to my hair. Usually when I cut it shorter I regret it as it doesn't lay right after a few weeks and I wish for it to be longer again. Not this time.. I went in for a cut and loved it so much that I came in for color a week later. I have had nothing but compliments since I got it done and I am so happy. I am on the road for work and present in front of large groups so it is important for me to feel confident and I swear my confidence has risen since coming here. I commute from Highlands Ranch now because she is worth it. I love the way she treats the other gals in the salon as well it really speaks to the culture of Ten Salon and Spa. She is always showing the stylists that are not as tenured what she is doing and explaining her process. She takes time and I can tell she is passionate about what she does. My hair has even grown out nicely and I am excited for my next appointment to have her cut it again. It is also a beautiful salon and spa where you can get every done in a one-stop-shop. I highly recommend this location but above all I would book with Lyndsay ASAP. She is the BEST!

On October 10 last year I fell when entering the salon because a piece of carpet was not placed properly and I tripped over it. Because I am disabled I had to be helped getting up by my husband and an employee. I went to the ER because of pain and bruising on my face and upper body. An incident report was written In February I received a bill from the hospital for my copay for $120.00. I called the salon twice and went there to inquire how they would pay me. I was told HR would call me back but they never got back to me. Still waiting, worst customer service. I am still trying to collect my copay. Guess will never go there again. Brunhild Goettsche

The salon is very stylish and product presentation is well throughtout & beautiful. Offering of a refreshment was a nice touch. Lyndsay was a welcome surprise. She was open to discussing the cut I was looking for. She did a great job and it turned out just as I had hoped. My time with Lyndsay was also a pleasure. I was a bit sorry our conversation came to an end - very nice and talented lady! I highly recommend the salon and a visit w/Lyndsay.

Beyond disappointing!! I have been going to this salon for 1-2 years. At first I was reluctant, however, the stylist I met was the only reason I considered it and I gave it a try. Don't be gaslighted. I had an appointment scheduled for 6 weeks out at the beginning of Dec 2023. The day that I had a routine mammogram at 7 am. I knew I would have plenty of time. Once I arrived at the testing for my mammogram, I was immediately taken to the Dr, had two diagnostic mam, then two ultra sounds and later a biopsy. I called the salon immediately, NO answer, so, I left a message ( it's my private situation but was honest and shared what I was having to take on immediately and not to mention emotionally hard too. I called the Salon 4 times. LM's and requested many calls back. I'm on the 6 time calling since Wednesday. I received a call from a woman stating "I am the GM!" No name. I called back again and not one answered. And no return call. This is such an unprofessional salon. This salon, does not answer phone calls, they do not listen to their voice mails. No communication with the stylists.,this place lacks. Communication, over charge for oils and miscellaneous products they do not use. It's also very unfortunate that the spa part does not fulfill the facial and products they use. I'm so disappointed with Ten Salon and I do not recommend them as I have been treated so poorly and now they do not care, no empathy, no communication, prices constantly change and the front desk and who claims to be the GM is just incredibly RUDE and does not care., The GM stated; I will not be allowed to make an appointment until I provide them with a Credit Card! The woman was rude and this type of business lacks so much and horrible customer service and communication. How dare that I was accused of NO SHOW when I was in an emergency situation and I called many times and have proof. This salon doesn't deserve a star. Negative on the stars. But the app wants something. It's Saturday the 15, 2023 and not one response from Ten Salon.

I have been going to Ten salon for the past year and a half. My stylist is Trisha and she has given me the best experience every single time and the most beautiful hair cut color and finished product. Within the last few months I've been using their product that Trisha recommended, and I cannot believe how many people have stopped me at church, work, date nights at top, golf, and while I'm shopping just to tell me and ask me what I do to my hair. Just recently, a coworker had asked me what product I use because he wanted to buy it for his wife and when I mention Ten Salon, he said that is the only place his wife will go to get massages. His wife had said she had visited over 15 different facilities. In Northern Colorado, and Ten salon is always her top choice . I am so happy with the service, the product and everything about my visits every time.