Supercuts in Saugus, CA
For anyone who has a passion for hair, Supercuts in Saugus is the ultimate destination. The salon's team of stylists and colorists are true hair enthusiasts, who are dedicated to the art of hair care. Whether it's a simple cut, a new hairstyle, or a change in color, the experienced professionals at Supercuts can help you achieve your desired look.
Supercuts boasts an outstanding reputation in the hair care industry with its extensive experience and deep-rooted presence in the community. The salon has an established history of helping clients achieve their best looks, built on strong customer service, and a commitment to staying at the forefront of the industry. This dedication is why it is widely recognized as one of the leading salons in the area.
Aside from their commitment to delivering exceptional services, Supercuts places a high importance on customer satisfaction as well. The staff members make an effort to create a warm and welcoming atmosphere, always willing to assist their clients, answer any queries and provide recommendations on how to maintain your hair.
The safety and well-being of both its clients and staff members is a top priority at Supercuts. To ensure this, the salon has put strict hygiene protocols in place, such as regularly cleaning and sanitizing all tools and equipment, as well as adhering to all local COVID-19 safety guidelines. Additional measures have also been taken, such as providing hand sanitizers for customers to use upon arrival for added protection.
Discover the wide range of services offered by Supercuts on their website https://www.supercuts.com/checkin/82562, which include hair cutting, coloring and deep conditioning. Clients have the option of making an appointment by either calling the salon or using the online booking system on the website. The salon's team of friendly and knowledgeable staff is available to help with scheduling and can guide you in choosing the best services that suit your needs. They offer flexible scheduling options and accept multiple forms of payment for your convenience.
If you have any queries, remarks or feedbacks, feel free to contact the salon directly by giving them a call at (661) 296-5256.
Supercuts Services
- Hair salon
- Barber shop
- Beauty salon
Hair Salon FAQs
How can I provide feedback on my experience at Supercuts in Saugus?
Supercuts values client feedback and provides various channels, such as online reviews or direct feedback forms, for clients to share their experiences.
What amenities are available at Supercuts’s hair salon in Saugus?
Supercuts’s salon is equipped with various amenities to ensure a comfortable and enjoyable experience for all clients.
What types of hair services and treatments does Supercuts in Saugus offer?
Supercuts offers a wide range of hair services including haircuts, styling, coloring, highlights, and various hair treatments to suit all hair types and preferences.
What is the cancellation policy at Supercuts in Saugus?
Supercuts has a cancellation policy in place, and clients are encouraged to contact the salon directly for specific details and to cancel or reschedule appointments as needed.
What payment methods are accepted at Supercuts in Saugus?
Supercuts accepts a variety of payment methods, including cash, credit/debit cards, and sometimes online payments. Please contact them directly for the most accurate information.
How do I book an appointment for Supercuts?
You can call Supercuts directly, or visit their website for more info on booking appointments.
Reviews
I don't understand how this establishment works. Why offer an appointment system if you aren't going to honor it? Also isn't customer service part of the service? Called around 2:00 pm inquiring about their wait time for my 4 yo and was told the next appointment was at 3:00. So, I make my appointment on the app for 3:00 and arrive on time. When I walk in the only woman working, Maria Elena, did not greet me. After standing at the register awkwardly for a few moments with my daughter, she asks me if I have an appointment. I do. She says, "Let me check" as if she doesn't believe me. Sure enough, she finds my appointment, but Maria Elena tells me she is "running behind" and now the wait will be 30 minutes (there appeared to be another woman waiting). Not sure what changed (I suspect poor time management or trying to fit in more clients) but anyone who has tried to wait 30 min with small children will tell you its not worth it. I just replied, "Ok... I guess I'll just leave..." only after a few more awkward moments did Maria Elena offer a half hearted apology: "Sorry" with a shrug of her shoulders. Yeah, I can tell. I won't be back.
What a terrible first impression Kaitlyn has displayed for this establishment. Rating is for customer service over the phone while attempting to make an appointment for my daughter and due to her discourteous attitude, our family will never support this location. It costs nothing to be kind. It blows my mind that someone that is in a service industry doesn't know squat about customer service. If she didn't have time to take a phone call then she shouldn't have answered the phone and spared this establishment the loss of business. If they are impatient and coarse on a simple phone call while making the appointment, I can only imagine the crappy level of service or care they would provide in person. No thank you, I would rather spend my money elsewhere. I do not recommend this location.
I had a great haircut here on Thursday Nov 3 2022. my regular stylist at Concerto Spa is going to be out for a few weeks she has been cutting my hair for a very long time. I needed a haircut I made my appointment and went in. They did a great job and if need be I will go back again
Very clean. Professional staff. Maria in the Bouquet Canyon location is excellent. She does not over cut! Maria is dependable and does notify you if she is delayed. I am a satisfied customer.
My 16 year old son just went to this location and came out very disappointed. The lady (I think her name is Marie) that cut his hair was not friendly, not hospitable and didn't talk much, was very dry and when my son asked what hair products can she recommend to keep his hair in place and in shape, she just said "products" and didnt give more suggestions. My son showed her a picture of a photo of a haircut that he wanted but she didn't deliver. Overall, we got a bad service, she wasn't accommodating. We weren't satisfied and we will not come back anymore.
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