Supercuts in Mililani, HI

I was extremely disappointed today. I had an appointment for 2pm and I got there by 1:50pm.  The manager was cutting someone else's hair while talking.  She stopped to speak to a security guard for 5 minutes while her customer waited in the chair.  By the time she was done, it was 2:22pm and her 2:20pm appointment walked in.  She didn't say anything to me while I was there so when it got to be 2:25pm and it looked like she wasn't going to be done cleaning up for another few minutes, I spoke directly to her and told her I had to leave.  She said they were busy and they don't guarantee an appointment time.  I would have appreciated a call because I have been planning my whole month around getting a hair cut quickly due to my tight schedule and had to take off work to get all my errands done as well.  The manager did apologize but seemed distracted and irritated.  I still think that an establishment that takes a person's phone number when making an appointment deserves to be told when it's going to be half hour late.

Today, Sunday, my regular salon was booked, as well as another, so I decided to chance supercuts since they had openings for all 3 of us in the afternoon.  Looking at your (yelpers) reviews, I was going to the mililani supercuts in town center, but decided to try this supercuts instead since it had better reviews, and they had a spot open for all 3 of us.  Right before my son's graduation coming up, I surely didn't want a messed up or butchered haircut for all of us, but we needed one badly on the weekend, since my son has school on the weekends, and was taking a chance of going to a supercuts I have not been to.

We had Kiki, and with almost a decade of experience, she did very well cutting both my son's hairstyles to their liking as well as mine.  She was also very friendly and talkative to make haircutting an enjoyable experience.  I will definitely have my sons have their hair cut here again.  As for me, since I am retired, I can go to my regular salon any day of the week, but I usually decide last minute to drive out to cut my hair, so decided to have them cut my hair as well since I was driving them to cut their hair.  I have to admit, though, although she did a pretty good job, I like my bob cut at my usual salon more and they are cheaper than here, but I might change my mind if my hair starts to grow out without looking like a mess.

Basic haircuts start at $28, a dollar less than the supercuts above the street in Mililani Town Center, and they are also more experienced.

Lots of parking since it is at the Mililani Market Place, which I never knew existed even if I was born and raised here.  Going westbound, on Kam Highway, turn left on Meheula (instead of right to Mililani Town Center where Walmart is), and it will be on the right side of the street, between Safeway/Longs and Sakura restaurant.

I'm glad I found another reasonable place to professionally cut my sons' hair on the weekends.  However, reservations are recommended because they do also book up if you call later in the morning.  I really hope she stays because Supercuts tend to always change their employees after a few years, and I'll have to hunt for another good one again.

We ended up here after a bad experience at the Supercut location at the Town Center. It was the best decision to cancel there and come here instead. As soon as we walked in, someone acknowledged us and already greeted my son by name. He got my son into a chair immediately and on time. Chaning was great!! He took time to find out what look we wanted and was so great with him. The cut was great, and we couldn't be happier.

Randy is the man! Changed my life brah. I went from like a 7 to a 10. Super chill guy and doesn't mess up. Unlike any other barber there is. Got a good crop top fade!

Definitely would recommend Channing! Quick to get seated, and great service! He was very welcoming, easy going, great convos, and gave great suggestions on how to manage my hair. Appreciated how he walked me through the haircut and would make sure it was the actual length I wanted it at before cutting. Love my new hair do, thank you Channing.