St. Albans Nails & Spa in St Albans, WV

New "technician" but I'm not sure if he's been trained. Did not soak the gel off my toenails but just used the drill, which got very hot. I had to tell him to stop. Kept missing with the metal cuticle pusher and broke the skin. Rubbed my big toe raw (it got infected) with the pumice-like thing. I had to tell him to stop hurting me multiple times while management looked on.  Gel on my toenails didn't last a week. Filed my toenails with the file pressed into my skin. Just terrible.

My last experience at this establishment was extremely negative and I was very unpleased with the results. I came in for a gel manicure, and the lady who did my nails finished it all too fast and was very sloppy with her work. She immediately sat me down and started filing down my nail bed with the drill while I picked out what color I wanted. She did not trim or file my nail tips until after she had already put the gel color on. The gel that I got was dipping powder, and after every dip she did not clean the powder out from under my nails, so that got stuck and I had to pick that out after the manicure. She did not ask me what shape I wanted or how long or short I wanted my nails. And because she filed my nails after the color was already on it rubbed off part of the color on the side of my nails and left multiple hang nails. She also use the drill nail bit on my cuticles, which I believe you were never supposed to do. She made me bleed. Finally, when she put the clearcoat on my nails and had me sit under the UV light, she spilled a majority of the clearcoat onto my fingertips without wiping it off.  this caused the clearcoat to dry for my nails to my fingertips, so I had to sit and pick that apart for 10 minutes. She also did not notify me when I was supposed to switch hands in the UV light, so she just moved the UV light and causing me to bump my hand into it.
this is not the usual quality that I receive at St. Albans Nails and Spa.  this used to be my favorite place to come and get my nails done just to treat myself, and unfortunately I will never be giving them my money again. I should not of paid $40 for the nails that I received, and needless to say my technician did not get a tip.

New owners.... not friendly.  Rushed services. 22 minutes to do my daughter's fill in. She was cut. Polish is bumpy. Owners deleted review section on Facebook because of all of the bad reviews and pics showing the shoddy work.  Of course they say to come back in to fix but there is no way I'll ever go back after they got rid of all of their best workers.  Not a good start at your new place.

Very clean but overpriced and the nail technician would not do my nails as I asked. I kept explaining that I liked short nails and she kept telling me that long nails looked better; that may be so but I have to type. After I left, I filed my nails down to the length that would work for me. Mani/Pedi cost $100 before the tip and I had to fix my nails after I left. Everyone was very nice, just wouldn't listen to my likes/dislikes.