Serenity Nails & Spa in Burlington, NC

I love getting my nails done with my mom. We're not picky about where because we haven't found our specific salon yet, but this place is just definitely a no. We went in there once before and deceived we weren't going back but we forgot which place it is and remembered once we were in the building. Decided to give it another chance and nothing changed. I know my nail tech was absolutely horrible, she cut my skin all up and my nails were all crooked. Tried to act like she didn't understand me when I told her about them as she did it. My moms nails came out looking good but her skin was cut too. Her nail tech was rude, my mom was polite when asking for something and he sat there thinking they could speak another language and get away with making fun of her. The rudest people EVER!!!!

Did not have a good experience on my first visit back post Covid.   Very non welcoming.  Very rough technique pedicure, extremely limited type pedicure.  Obviously you have to pay for the highest end choice to get a basic foot massage.  Polish application  didn't reach all the nail, clean up under the nail not thorough.  Just overall disappointing, unsatisfactory, painful and I will never return

Worst manicure I have EVER experienced. They soaked off my previous manicure in hot(????) acetone. I got SNS, it chipped within 24 hours. Tommy did my nails, he cut my cuticles and made me bleed TWICE. Needless to say I'm never going back.

I wish I could give this place 0 stars. I went today to treat myself and have never been so upset with my nails. I've been to some rough places, but my manicure just looks embarrassing. I had been working outside and impromptu decided to get my nails done, so other than washing my hands I didn't clean them well. Tommy didn't clean them AT ALL and proceeded to dip SNS over the dirt (which you can see along the rim of my nail). He also didn't let me wash away or even wipe away all of the nail dust where he was filing them before he started dipping them. They're SO thick that three different people have commented on how weird they look over the 4 hours they've been done. He has SNS all on my skin, not even stopping where the nail ended. I tried to "trust the process" that maybe he just does things in a different order and will fix them later, but he left them so wide across my fingers and so thick that I want to go spend another $40 at a different salon to have them redone. I'm so embarrassed. Save yourself and go to Bella Vida, Nail Thymes, Lucky Nails, or any other nail salon in Alamance County. I chose this place because they offer a 10% student discount, and I learned my lesson there. Absolutely terrible.

Literally the worst pedicure ever. And then they try and rip you off at tan end and they calculate the tip. Since when is $9 a 20 percent tip on $33?? Look at my feet. I'm dying