Salon Rebelle in Livermore, CA

Megan is the ABSOLUTE BEST!!!! She fixed my hair that was totally ruined from a previous salon I went to. She did exactly what I wanted and I love it so much , will definitely be going back to her!! 10/10 recommend Megan Remington

This review is from a few months ago I forgot to submit. All I will preface the rest of this review with is if you have thick, ethnic hair or require a color correction do NOT come here. you would think that when you show a professional an inspo picture of the color you want they will do what they need to do in order to achieve the goal. I would never assume I know more than the professional. that being said, i took my mom here to get her hair colored as a treat. Through text message when booking the appointment we had specified we wanted a color correction done. For reference, my moms hair had previously been bleached and dyed a burgundy red at home however due to health issues she hadn't been able to upkeep with maintenance for a few weeks. Her dyed hair had faded out significantly and she had about 3inches of root growth. my mom has naturally black hair with 20-30% gray hair. Prior to the coloring started, we mentioned multiple times that we wanted a color correction done on her too and because some of her ends had patchy color from trying to lift box dye she had done in the past. 1st red flag was her telling us that she would need to color my moms roots darker than the color we wanted because of her gray hairs.... she tells us it will have a better blend after the next appointment when she does a balayage to bring the lighter color up for a better blend. it did not make sense to me why she couldn't bleach my moms roots and then go in with color to get one solid color... as was the inspo pic. i even questioned her if she would use bleach and she said no. AGAIN- who am i to question a professional? i stayed quiet, again thinking by "darker" she meant 2-3 shades darker than the color she uses on the rest of my moms hair and perhaps she's using a high volume developer to lift my moms roots. i mean we all discussed the inspo picture. we all looked at the same picture and picked out colors we thought would be the closest match and we were on the same page- right?! wrong. the end result was horrific. my heart sank when i saw my mothers roots (3 inches) were a really dark color and the rest was a bright red. neither the roots nor the colored part was anything close to the reference picture and the roots and colored ends were so different in color. i won't lie, when she curled my moms hair it was not easy to see just how bad the coloring job was. i'm terrible at confrontation, especially with service workers. i told myself it was too late to do anything and paid without complaining and even tipped the full 20%. it wasn't until we left the salon when i parted my moms hair in the back and took a closer look and came to see that aside from dying my moms hair two strikingly different colors with ZERO blending there had been no color correction done to the ends either. it was my sister who demanded we go back to the salon and was outraged on my moms behalf. my mom hated it too, but she didn't express it because the hair coloring was supposed to be a treat and my mom doesn't like complaining like me. we went back and after the salonist called the owner they offered to color it again. She refused any refund of any kind. This hair stylist's solution was to COLOR MY MOMS ENTIRE HEAD BLACK as that was the only solution she had to "making it all one color". I'm what world is making all the hair black a solution for color correction? I refused to allow her to do a black because it made no sense at all if our future goals were for her to have LIGHTER hair than her natural color. Then she recommended a few other colors that looked purple and was adamant that this was the only solution and the color i had picked would not work out. Again it was a very difficult position to be in because I wanted to trust her word and go with her choice but she had lost my trust and her choice did not make sense, but I also did not have more experience than a years worth of hair coloring at home. In the end I chose the color I picked and she gave a warning that she's not responsible if the color didn't come out the way we wanted since it wasn't her choice. The next thing that frustrated me was that their solution to recoloring my moms hair was to make a glaze. She rubbed it in my moms hair like shampoo and left my mom to have her head hanging in the hair washing station for I don't know how much time but I would not consider glazing the hair the same as recoloring as was promised. Regardless, I was relieved to see after she washed my moms hair and dried it- it looked significantly better in that her roots and ends were closer in color than the drastic black roots and red ends she bad colored WITHOUT having to dye all my moms hair black like she wanted to do. I've attached the reference pic we all discussed in the beginning and the original job she had completed and gotten paid for. No one deserves to pay their hard earned money and get these kind of results.

Seeing as it was my first time dying my hair Megan made it a very easy process. While she was going through every step she made sure to let me know exactly what she was doing and why. I love the way my hair turned out.

Megan is the best hairstylist I've ever had touch my hair, she always listens to what I want and sets clear expectations on the results I can expect. She is an expert colorist that delivers amazing results, she has my highest recommendation! She is the sweetest hairstylist you will ever meet!

Always loved this salon. Bri is amazing and always does my hair exactly to my expectations and leaves my hair feeling healthy. Everyone is super nice. Definitely recommend.