SALON LULU in New Haven, CT

Best salon in the area by far!!  I have been going to Thom for many years from when it was Studio 607.  Thom takes the time to do things right and really knows what colors and shapes work for people.  My cut and highlights always look natural and grow out nicely even if it takes me a while to get back.  You can trust him to polish you up and make you look your best.

My husband and I went here for hair services. Thomas was very professional, kind and gentle. Salon was super clean and it was a relaxing environment. I love the experiences. Thank you

I love this place and above all the degree of professionalism and knowledge and believe it or not the humility (I've never met a talented artist being humble)
That is what you get @ Salon lulu
High end services without BS !
They won my business and my friend's business !

I could not be more horrified by my experience with Dominique. She should never be let near someone's hair again. She rushed through the initial consultation, and I should've listened to my gut and left right then. I asked for hair 2 inches below the lowest part of my collarbone: a hairstyle that was still long that I could tie back for work. As soon as the cut the back, I touched my neck and realized it was cut above the shoulder. Again, should have left right then, but I wanted to give her a chance to make it right so I tried communicating what I wanted now that my hair was shorter than expected. She asked if I like layers, I said not really. I see her cutting a LOT of my hair in the back, so I ask "is that layers?" She says nothing and continues cutting!! She even started rudely making false comments about my hair being a certain way (i.e. well your hair is always straight) when she didn't ask that during the consultation at all. Eventually Thom came over and tried to fix, but ultimately still ended up with a terrible cut but worse because it's SO short. He also tried to convince me that the choppy rough-feeling layers were unhealthy because of tying my hair back, but I never tie it tight and it was only rough on the strands she messed up. I can't stress enough how much this was not the look I was going for. I was not charged for the cut and Thom said he could fix it again if I came back in 6 weeks, but I would rather go to GreatClips then relive this experience. Attached a before picture of my previously beautiful hair, during the cut, and after.

Added some more pictures that really show the extent of the damage to my hair. The most clear one now is a large obvious chunk on the back right side of my head. No way to even it out without basically giving me a pixie cut. My friends and I have all decided that Dominique must have been drunk or high to give this cut, and I hope someday she knows what it feels like to have someone be so incompetent and careless with something she cares about. I wouldn't wish Salon LULU on my worst enemy.

I've been in New Haven for 2.5 years and still haven't found a hairdresser I really like. I've had cuts that were fine, don't get me wrong, nothing disastrous, and I'm usually low maintenance so if I get a kinda icky cut I don't freak out. I do have tricky hair since it's curly and I also wear it straight sometimes. First, I wanted a last minute cut since I just learned I get to visit my boyfriend who is about to deploy and wanted to look spruced up. They were able to take me after work at 6pm which was maybe just lucky, but I was thrilled.

I went with Thom, and I admit I've never had my hair done by a "master stylist" before. The other positive reviews are dead on. He is AWESOME. He talked with me about my hair, talked me out of some bad ideas I had, and made some suggestions until we landed on a good plan. He then took his time doing a very detailed, intricate cut (or so it seemed...he cut it wet, then a few more times dry in a few different ways). He gave my tips on how to manage a troublesome spot where my hair is randomly flatter and less curly, and gave me tips on good products to use and ones to avoid. It took him over an hour, but he was in the zone (although pleasant and conversational). I have never had such a beautiful cut. The layering was fantastic, the length was perfect, and it felt so healthy. Even though it's a bit more than I usually pay, it was beyond worth it and I will definitely go back!