Rainbow Nails in Albany, NY

First time there and not impressed. Went for pedicure and the water was like warm. Then the nail tech dropped the cuticle clipper on the floor, picked it up and began to proceed clipping my cuticles without even attempting to clean it or getting a new clipper. When I refused to allow him to continue with the now infected nail tool he pretended to clean it off and I asked him to get a new one. The service was lackluster. The tech was yawning while completing the service and put little effort into my service. Never returning.

I am a regular for acrylic fills, last few times my nails would split and break in the middle of my finger doing the most fragile thing (etc pulling a chair out, hugging a friend.) I go in for a repair two days after a new fill and they gave me a hard time telling me it was because my nails are old.... Last time I check with a fill you reassure the apex of the nail so the acrylic is stronger. They charged me 10$. Two whole days later it happens again on the nails that they repaired, plus two more just from trying to fold laundry. I go in again and they give me such a hard time about how it is old nails. They aren't old. They did them, do they not have pride in their work? I never leave bad reviews as I can understand accidents can happen, but this is absolutely ridiculous. I asked for them to be removed and they charged me 15$!!!! Do not go here, they are cheap but you get cheap results.......

I would give 0 stars if I could. I'm not sure how this place is still in business. I got a Gel manicure and it peeled within the same day. I went back to the nail salon the next day because they were already closed and I told them to remove it and do rrgular polish instead. They suggested ANC (which I have never gotten done) saying it would last longer and didnt tell me it would be an additional charge until after the service. Gel and ANC are the same cost and again, they suggested it so I was under the impression that they would fix their mistake but I was wrong. Gel should last a week minimum but they clearly use old/poor quality products. I asked them to remove the ANC nails (which turned out very lumpy and uneven anyways) and provide me a refund but they refused and forced me to pay. So basically, I paid $30 + a $10 tip for the first low quality Gel nails, and an additional $30 for the ANC the next day. Horrible customer service, and the nails are just poor quality. The nail techs are inexperienced and offer services that they dont even know how to do correctly. Will never return.

This place can be very hit or miss, and lately it's been a miss. I always ask (and pay extra) for a shiny buff after my pedicure. She went through the motions of buffing my nails and the end result was dull and rough. I don't think she knew what she was doing. I've been trying to accept this place but I think it's time to move on to shinier pastures.

If i could give zero stars I would. Im not a review writer but since I'm awake at 1am because both my fingers and toes physically hurt, I am now. I've been going to this nail salon off and on for years and the work is just completely inconsistent. I went in with longish natural nails and asked for a slight trim only to have my nails cut and over filed, in attempt to keep the almond shape, to the point that the sides are tender. same with my toes which are naturally square filed shapeless down to where the nail attaches. There was no discomfort during the processes of filing for me to notice it was too much but afterward the discomfort has set in and it is painful to put pressure on the sides of my fingers. The predicate just looks horrible there are gaps where there is nail and no polish. The manicure doesn't look to bad however that fact that my fingers hurt is hard to ignore. That was $90 I could have spent getting good quality work. I will not be returning here again.