Radiant FX Salon & Day Spa in Cedar Rapids, IA

My mom and I booked an appointment for TWO manicures and massages. Just like other reviews here, the lady was late, we should have left but gave her bring it if the doubt. When she finally got there, I can't even remember how long we waited she told us that she didn't have time to do both of the things we originally scheduled for so we just ended up getting manicures. During the appointment she proceeded to take personal phone calls on her cell phone AND take walk in appointments or have another customer come back a little later in the afternoon. Doesn't make sense to why our original appointment couldn't be fulfilled. DO NOT waist your time here.

Sure wish I'd read the older reviews before I got my Groupon! What's consistent thru-out them is that Jessie doesn't GAF about her business! She is SO frequently late, no shows, not ready, reschedules, and these reviews go back years! Nothing has changed, I had the same experience w the 3 facials I bought 11/2020! She STILL spends time on the phone when she should be focused on her client, is late, reschedules, isn't ready at appointment time (that's if she's even there) dresses unprofessionally, and makes inappropriate conversation. "I like to sleep with white guys and Black guys but not Asians." WTF?!!!  I got to hear a lot of long stories about how she's re-doing floors and ??? in her house, no questions about me as a potential long term customer she wants to get to know. The lack of professionalism is apparent when you walk in, before she starts talking....dark and cluttered. She ob didn't know my name even tho I had a scheduled app and she didn't know what service I was there for. "Wanna take your shirt off so I don't get it wet?"  And lay on your plastic table in my bra in the cold? No thanks! Didn't even bother to put a cover on my hairline. I contemplated sticking w her for the cheap micro derms until Dermalogica confirmed the product she sold me 11/20 expired 5/17. I'm ashamed by how much I tipped her!

My mom, whom is elderly and is not in the best health, made an appointment with the salon to get a mani/pedi. She walked there with her walker to find the salon closed and locked, she called and was told to wait as the owner called the gal she had an appointment with, so my mom did only to be told she forgot my moms appointment and is out of town... so the owner agrees reluctantly to come in to do my mom's appointment telling her she will be there in 20... 40 minutes later as my mom is waiting in the heat she finally arrived. Then does not give her the salon treatment of soaking her hands or massaging them or any perk you should get from a place that calls themselves a spa!! Then she is charged full price. We will never be back! And they should be ashamed of how they treated a sick elderly woman!

Well...this was my first wax ever and let me tell you it was and experience. But not in a good way. She was 45 minutes late. We had to call her and see where she was at. Then when she showed up she stood in the back and talked. Didn't even come in and greet us. Or introduce herself. It was super unprofessional. I feel like the whole thing was super unprofessional and my end result was terrible. Patchy and sticky. She didn't even have after care anything. Just oil and a cold wet towel. I honestly didn't want to pay. Can't wait to see what a real wax is like. Don't recommend

If I could give negative stars I would....had an appointment yesterday 5/20 that was clearly scheduled. I get there the door is locked. Lady apologized and rescheduled me for today. I get there at 5:15 for a 5:30 appointment. Door is locked again. I called and I was like I have an appointment and her response was "yeah" like so...and said 5:30 and said I'm on my way. I left at 5:35. I'm tired after a long day of work. Get a call at 5:37 about my appointment. No thanks...if you don't respect people's time then you certainly don't deserve their business. I'll just save my money and go somewhere more professional and respectful. After reading reviews it sounds like this place is hit or miss...definitely will not be rescheduling.