Queens Nail And Day Spa in Ocean Springs, MS

I hardly ever get acrylic nails.  I think this was my 3rd time and I was going in for a fill.  I just wanted the fill, a tiny bit taken off the length, and regular nail color. My nail tech was Jenny.   She did not ask what I wanted, how long I wanted the nails, nothing.  She cut them down to a length barely above my finger tips, applied the polish, & put me at the drying station. I looked up to see her take the clip out of her hair, put on her jacket and walk out the door. She never smiled, never made eye contact, and she sure never thanked me for my business or the generous tip. She also just assumed that I knew everything there was to know about acrylic nails and the different polish/color techniques.  She told me I needed to familiarize myself with techniques and their prices. I walked out, very dissatisfied.  I walked back in and told another employee that I wasn't happy.  She told me to come back Friday and she will fix it.  I was there right after opening on Friday.  The same employee (not Jenny) remembered me and after making excuses for Jenny, told me I would be charged to have my nails redone to my satisfaction.  I am left with nails that would've looked better had I done them myself at home. I sure didn't need acrylic to make them this length; I could've grown my own nails.

Absolutely adorable this place. They treat you like family. When my niece dragged me in 4 years ago, I was a changed woman. And the nail artist, Chili, OMG, now I'm really hooked. Lisa is amazing. She pays close attention to detail. These are my girls. Enjoy some wine or a beer. Yes, on the house on the first one.

As a birthday treat, I went to this business, and let's just say that I'll never be back!! The customer service sucks and I felt very uncomfortable along with the actual service that I received. My overlay is a week old, and it looks like it's time to be refilled already, and my pedicure was atrocious. I've informed my friends and family that if you want your nails done fabulously.. DON'T COME HERE!!

i went there to get my hair bayalage. i have long hair and wanted the length to match my roots, an ash gray color. They stripped my hair, and now i am a bleached blond/grey. i left hopeful, but i have cried for days! They charged me $190.00. i am still sick over this and now have to find another salon to help me resolve this disappointment! The stylist was great and friendly, but i will not be back!

In town visiting...stopped in around 11 am and this place was bustling. That's always a good sign. The outside looks a bit tacky but the inside was very nice. The chairs are some of the best I've Sat in and in good condition. Plenty of mani pedí stations. I ended up scheduling an appt later in the day. When I returned a couple hours later it was not as busy but picked up again as I was leaving. They offer beer, wine, champagne and water for free. The prices are above average to me (gel mani and deluxe pedí $80). My salon at home is $5 cheaper and they do parafin no extra charge for all manis and the massage is better for both mani/pedí. The young lady I had was very sweet and conversation was good. I wish my cuticles were worked on better but overall she did well. This place deserves more than 2-3 stars so hopefully more people will provide positive feedback so people won't assume this place is terrible due to the yelp rating.