Queen Pearl Nails in Gretna, NE

The location of Queen Pearl Nails is very convenient for me and I have been to this establishment many times. I've had three terrible experiences in a row & feel it's fair to share and warn others to go to a different nail spa!
I admit my toes were in bad shape, but that's one of the reasons I go. I had the absolute worst experience today! First, I was never offered any water - in every time prior, I was at least offered. The technician was engaged in a conversation with a co-worker the entire time and did not ask any questions to show any friendliness or interest that I was there. One of my nails was trimmed so short, it was extremely painful when filed. NOT ONCE was I asked if water, stone or towel  temperature was too warm. (Yes, in case it was in the back of someone's mind-they clearly spoke English) I felt my service was very rushed and aggressive. I was in the chair next to an individual that was there when I got there & still there when I left, with the SAME SERVICE! (This was the second time that happened).
Lastly, the polish looks very poor. I had polish on the top of my foot when they were finished!
Even with the very convenient location, I will go out of my way & even pay more at a different Nail Spa!

This was by far the worst manicure and pedicure I have ever had.  I had the lady redo my toe nail polish because it was so sloppy it looked like a small child did it.  The second time was even worse, I should've just left the mess from the first time.  Went on to the next guy who did a shellac French manicure and it looks so bad I almost cried.  Now I'm stuck with it until I have time to go somewhere else.  They were busy and just trying g to crank through as many people as possible.  First time in my life I have ever walked out without giving a tip!  I felt awful about it but when you spend that much, I expect it to look better than my 13 year old could've done at home.  This was my third time here.  First time they did amazing, was incredibly disappointed the second time but decided to give them one more try.  Will NEVER be back

Was absolutely blown away by this nail place!! Every time I have ever gotten my nails done they crack around my finger nails and I end up with a ton of hang nails but this place took good care of my nails!
I recommend going during a week day because weekends are jam packed!!
I've gotten my feet done once by them and it was an actual foot massage!
I definitely recommend!!

Terrible customer service!  They did a terrible job and were very rude!  I will never go here again!

Male technicians are not good. If they mess up , instead of trying to fix it they will get rude. My daughter had an unpleasant experience at this place.