Queen Nail Bar in Ross Township, PA

Yes took my mom there for her 89th Birthday. The staff was Amazing and very nice. They went above and beyond. They put on Birthday music and gave her a cupcake. And before we left gave her a gift. My mom was so Happy and and gleaming. Thank you for your thoughtfulness. And her nails were Beautifully done. Yes its a Great place.

I feel bad giving a small local business a 1 star rating but I truly had an awful experience today. The tech was on her phone talking and texting the entire time...See pics. I had the sense that she was upset at me for not choosing the gel pedicure as she kept asking me throughout the service if I changed my mind. When I expressed no interest, she was visibly upset. Sanitary wise, I felt uncomfortable that she was touching my feet and also her phone without gloves. I typically get gel pedicures in the area & that's what I originally requested; however the upcharge for gel and gel removal was $25 on top of the $35 standard pedicure. That is a high price for Pittsburgh. I do not know why I didn't just leave but I guess I just wanted get a pedicure before leaving on a vacation. Keep in mind, this is my second time going here (I came here 3 years ago) & both times I've felt pressured to get the Luxury Pedicure. I forgot that there is no difference between the service besides using the callus remover "cheese grater"; It is misleading because a luxury pedicure with callus treatment is typically the add on for the paraffin wax. So you will be paying $10 for, I kid you not, 60 second of that cheese grater callus tool. Anyways, it was an uncomfortable experience socially with the pressure to upgrade to gel& unrelaxing with an emotionally unregulated person visibly angrily chatting on the phone, texting, She didn't apologize for being on the phone, or for delaying the service. I will definitely not be returning. The only thing good about this place is the location.

I have gotten gel manicures from many places and have been very pleased. This has been the worst gel manicure I have ever had . Chipped in about one week and very thin . Went back when I had time in my schedule and was told it was over 2 weeks so they would not correct anything . I would not recommend going to this business .

I took my girls to this place a few weeks ago to get our nails done. My 7 year old wanted a design and they said this can only happen if we get gel nails which I was not planning on. Well they convinced me and it was supposed to last for weeks. So my daughter begged and I finally caved so she got them. It was $160 plus tip for the three of us and two days later 3 of my youngest daughters nails just peel off like stickers. I paid way too much for them to last two days. I didn't bother going back because I didn't want gel on her in the first place but since I got it then it should have lasted a little longer than two days.

Well, I went to them 3 times hoping it would get better. First time, I booked an appointment for my husband and myself for mani/pedi's. One woman, Jenny worked on both of us at the same time. Did a great job and somehow neither one of us felt neglected. Second time went by myself had an appointment with Jenny, who I was told was busy and Kim did my nails. She used a drimmel when I asked her not to. Cut me twice, did no leg or hand massage and was finished in 50 minutes. Two days later, the polish on my big toe was off and four of my nails were broken very low. Went back for repairs. Natalie did a great job handling them. Made a third appointment, Jenny for my husband's pedicure and Natalie for my mani/pedi. Some other woman did my husband's pedicure becasue Jenny was busy with walkins. Natalie's husband did my pedicure because she was busy with a walkin and then I had to wait 30 minutes for her to do my manicure. When I complained because we had made appointments and did nto get the people we requested, we were told that they take walkins and appointments are not honored. When I asked why their time was more important than mine and why do they take appointments when they do not honor them, I was told that they were very busy and that is how they were doing business. Well they are not doing business with me. By the way, my gel manicure started chipping and peeling off within a week. I have gotten gel manicures for years and this does not happen to me.