Pro Nails & Day Spa is a premier nail salon located in Wilson, with a reputation for excellence in both service and skill. Their team of highly trained nail technicians are dedicated to ensuring every visit is top-notch and every service is performed with precision and care. The salon's relaxing atmosphere is the perfect complement to their exceptional customer service, making it a go-to destination for anyone in need of some pampering and high-quality nail care.
Customers of Pro Nails & Day Spa are given a diverse range of options when it comes to their nail treatments. The salon not only provides classic services such as manicures and pedicures, but also offers premium treatments that allow customers to select from a spectrum of styles, from the natural-looking to bold, statement-making looks. Regardless of the choice, the salon's team of expert professionals guarantees exceptional results for every client that comes in for their service.
At Pro Nails & Day Spa, patrons are treated to more than just a standard nail salon experience. It's a sanctuary of relaxation, where one can unwind and partake in an afternoon of self-care. Whether visiting alone or with friends, customer satisfaction is the top priority. The salon welcomes feedback to ensure that each and every visit is the optimal experience for everyone who walks through the door.
Pro Nails & Day Spa places the highest importance on the health and safety of both its customers and team members. To guarantee a safe and clean environment, the salon has established rigorous hygiene standards and protocols. All equipment and surfaces are regularly sanitized and disinfected to prevent the spread of any contaminants. The team members are well-trained in the use of personal protective equipment, ensuring that every visit is a secure and sanitary experience.
Making a reservation at Pro Nails & Day Spa is quick and effortless. Customers can choose from various methods such as calling the salon's dedicated phone number (252) 399-0072, or using the online booking system available on the https://www.facebook.com/ProNailsDaySpaWilsonNC/. The salon is located at 2800 Raleigh Rd Pkwy W B5, in Wilson and visitors are welcome to drop by in person, to meet the team and take a tour of the facilities before making a reservation.
For a comprehensive overview of the services provided by Pro Nails & Day Spa, visit the salon s official website at https://www.facebook.com/ProNailsDaySpaWilsonNC/. It has in-depth information about the various services, the salon s team of experts and the premium quality products used in all the treatments. If you have any queries, remarks or feedbacks, feel free to contact the salon directly by giving them a call at (252) 399-0072.
A foot scrub during a pedicure helps to exfoliate and remove dead skin cells, leaving the skin smooth and refreshed. It also stimulates blood circulation, contributing to healthier, softer skin.
Pro Nails & Day Spa offers a wide variety of nail services and treatments, including basic manicures and pedicures, gel and acrylic nails, nail art, and nail repair. They also provide additional treatments like paraffin wax treatments and hand and foot massages to enhance your experience.
Absolutely, Pro Nails & Day Spa encourages clients to book multiple nail services in one visit for a comprehensive pampering experience. This not only saves time but also enhances the overall benefit of the salon visit.
Yes, clients are welcome to request their preferred nail technician at Pro Nails & Day Spa, ensuring a personalized and comfortable experience.
Pro Nails & Day Spa accepts various payment methods, including cash, credit/debit cards, and digital payment options for the convenience of their clients.
It is recommended to book your appointment at Pro Nails & Day Spa in advance, especially during peak hours or for special events. This ensures availability and helps in better planning for your visit.
Worst experience EVER! I use to go to Pro Nails back in high school about 5 years ago, and they were amazing, even down to their customer service. I went on yesterday due to my recent move back home, and I got my nails done by a tech named Jay (she's a girl). She was very unwelcoming, however as the service went on, I began to start conversation. I came in around 6:30 and I wanted a fill in, minding you they close at 7:30. I showed her a picture of what I wanted and what I got looks nothing like what I asked for. I felt rushed due to being there past closing time. At first I wasn't going to trip about the inconsistencies of designs on the nails but as I continue to look at them I literally could see the difference. As I went to check out, the supervisor rung me up (Hispanic lady, unsure of her name) and I clearly showed her the difference in the nails. She proceeds to apologize and take $10 off my order. Me personally it's not about the money it's about my NAILS, I proceed to tell her that I'll be back tomorrow for a fix and she stated "that's fine". Fast forward to today, the day I return to the salon for the fix and they are behind because they have 5 pedicures. They ask me to come back the next day and I refused because this is already my second day up here and the hurricane is coming, I told them I would wait. The "supervisor" tells me she thought it was just 2 nails, however you can CLEARLY see what I asked for is nothing like what I received. Once I am stern in what I am saying she states "the person who did my nails is the best one to do it" which I though was sad because the nails looked horrible! I continue to wait and eventually I asked the receptionist (White lady at the desk with a banana clip) if I could her her supervisors boss name and number and she states she doesn't know. I ask if she could find out, she goes to the back and I hear her supervisor (the Hispanic lady) state "NO IM NOT GIVING IT TO HER, FOR WHAT? SO he CAN COME FIX HER TWO NAILS?" And refused to give me his info. After while I see Jay walking in the back which I was under the impression she was not there. So I asked the receptionist (the white lady with a banana clip) if she is there how come she can't fix my nails, and then she starts acting clueless at what I'm asking. She then marches to the back saying "you better come get her before I ask her to leave". Her supervisor comes to the front and give me a refund. While saying "I'm about to lose my job" which is so sad and frankly embarrassing. Personally I feel since I didn't respond in the way they expected me to (all hooting, hollering, cussing, and fussing) they used any reason to get me out the shop. I felt attacked and unsafe, literally had to call one of my friends to be a witness as to what is going on.
Overall customer service is trash! I literally just wanted my nails how I asked, when I showed her the picture she tried to remember what it looked like and clearly it didn't work. I was never rude! However they made accusations that I was, so I showed them rude when I walked out. Don't waste your money! A police phone call and cuffs waiting to happen! If I found give no stars I would!! As a paying customer, unfortunately for them we are always right. I can and I will take my money elsewhere. If this issue isn't addressed I'm sure this town will be just fine if they were to shut down.
This is a lovelyyyyy lovelyyyy location. The staff greeted me at the door with goodies (alcoholic beverages and NON alcoholic). There's an amazing aura in their shop & I felt like I was in the right place. I was able to get my daughter her first gel polish on her hands and feet and the staff was so patient and kind. I will definitely return. I'd give this place 10 STARSSS
I've been continually suggested to come here by every coworker I have and I love the aesthetic of the place and the front desk has always been very kind and helpful. You can even pick from there selection of scrubs! If you want a clean, organized and friendly nail spa, def come here.
jay was super nice! They salon is well kept and has lots of options. I went in on the 9th just to come back on the 19th ( would have been sooner but i wasn't able to make it after work) with 3 lifting nails and one that was broken. I initially called in over the phone and asked if I could have them removed. i did not want a refund or any additional services done. they agreed. when I got there for them to remove the nails I was told I would have to pay a fee. I spent 95 dollars less than 2 weeks ago to get these nails and refused to pay an additional fee to have the botched work removed. although I had an amazing experience the work was not good at all. I would not recommend going here.
Best nail salon in wilson!!!! I was assisted by jay and she was absolutely amazing the entire time i came in pretty late but she didn't mind she did my nail past closing!! and i get pretty long nails and she did them PERFECT all the workers are super friendly and sweet the entire time!! Will be going back
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